Worst experience ever with customer service!!! I need help. VERY limited income. Now not quite 3 years later it has stopped cooling again. We were NEVER given a recall notice by Sears for them to come and correct this dangerous matter that they knew about. We bought an LG french door and 6/7/19 the compressor went out. Purchased LG Kenmore Elite refrigerator in July or August of 2013. I was sent to the recall group to check if this model was covered. We bought Kenmore 3 doors french door refrigerator in 2019 and the compressor stop working in Jan. 2022. Sears sold me a faulty refrigerator and they will not stand by their products and replace when they are faulty. Will not ever buy anything from them again. New Compressor is the"UPDATED UNIT with UPDATED SOFTWARE in the PCB. Was told by LG that the company (which they referred) I called for repairs was not an LG authorized company. Our fridge was no longer cooling on October 22. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling. Purchased kenmore elite 795.73157.610 in october 2017 for 3000. At first they were going to give us a new one and now they have decided that we don't need a fridge for another week (3 weeks total). I own a Kenmore refrigerator with an LG compressor, i have paid to have this replaced, LG has recalled this compressor. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. It took multiple calls, long waiting times, $540 out of pocket and 3 trips by the repair company but we finally got it repaired mid October. Replaced compressor and faulty wiring. We trashed most of the food, which isnt cheap, especially when you have hungry teenage boys in the house! According to Sears the compressor is still under the manufactures warranty. Apparently, it is very common for the system to develop pinholes so it won't retain the refrigerant, which renders the whole thing useless! A faulty compressor means the refrigerator is not able to stay cold thus causing loss of food. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. Check to make sure the brand and model listed below are correct, then download the manual in order to gain access to all the specs. The LG compressor failed last month. What can I do? The technician said that the I needed a new condenser which would be no charge because that's covered under the manufacturer's warranty and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $49 a month but it would cut the $495 in half. Kenmore Elite, 3y. I want it replaced or repaired. I would have thought that a (formerly) good company would stand behind their product. I knew it would fail again after reading about this particular model on the Internet as well as it makers model the LG version. To repair will be over 1200. I have a different problem my year and a half year old Sears/LG manufactured refrigerator. I bought an Kenmore fridge from Sears January 2017 and by July 2019 I need a new fridge. If so, please add me. It is now doing it again for the 5th time and I do not want to pay for another service call. I purchased a refrigerator in 2018 it stop working I have to.pay for labor over 600 dollars. They told me to call Kenmore. Serice call total of $514. The local guy told me that I should expect the new compressor to last 3-5 years. Despite it being a known issue, since we were at the 17 month mark (vs. being within the first year), we were faced with the choice of repairing the refrigerator out of pocket, or recycling it to try another refrigerator. I remember when American made fridges lasted for many decade, and are still running today. Repairmen recommended Whirlpool family of products but next time I will do even more research. This is total bs especially when LG knows about the defects. compressor/sealed system has failed. Purchased a Kenmore Elite two door with a lower freezer unit. I don't have this kind of money to spend a a repair. Repair man says its going to be $1000+ to repair and warranty will not cover the costs. We contacted sears and was told that our warranty had expired. And how is it possible for a big named company like this to keep putting out crap they know is bad and two lawsuits from what I can see did little to nothing much for the millions of customers. The recalled refrigerators are three-door, 21 to 25 cubic foot units with a bottom freezer. I'm back to square one - stuck with a lemon that still doesn't work, and it will be 2 weeks for anyone to come back to diagnose properly. Not expectable. Else, they will cover the compressor I believe but the customer has to incur all other costs which can easily run into $500- up to a thousand +. Even though the compressor is under warranty, it will cost approx $1500 for this repair. I am telling you what my warranty says. We tried cleaning the coils and is still didn't work. We called a repair person and they didn't know what to do because it was intermittent. He did see notes regarding the seriousness of my situation. Purchased a Kenmore Elite, model 79574023412 in 2016. The ice maker stopped working, froze up. Repair app in 2wks. He was retired and had just found out he had a terminal illness. Purchased my LG 3 door refrigerator 11/2016. Called Sears Repair on 8/24/19 and they gave us a date of 9/10/19 for the technician to "diagnose" the problem although we kept telling them that we were sure it was the compressor. 6 months after buying the Kenmore elite the compressor went out. 795.74023.411 on 8/7/2015. At $2500+ Supposedly elite refrigerator. Called sears and emergency appointment set up for week later! It stopped working in October of 2021 . Do I qualify for the class action suit? I need to prove this is a larger issue then just me! Sears sells JUNK and only warranty it for first 12 months, after that lapses, they push you towards purchasing extended warranty, and abuse the protection to their benefit. One even went so far as to say they wouldnt touch it with a 10 foot pole! I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. 7/2022 stopped cooling and freezing, completely. No more sears for.me!! Calls to the customer service number now do not result in any way to speak to a live human being. I have a Kenmore elite bought it new from Sears refrigerator quit working not getting cold, after talking to a technician giving him all the information and my model number he's informed me that everything that I have described to him and everything that I checked leads to a bad compressor, stated there was a lawsuit against it. From everyone's comments it sounds like quite a hassle to try to get it repaired. LG nor Sears will act. Since, it's not an Elite Sears will not cover repair. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. I now have had 3 other service calls all 4-6 months a part for the same issue. Ice melted and fridge no longer cooling. He said the compressor is completely shot, and it's not worth it to replace the compressor. Sears only offered a 20% discount for the service and I am sure I will have to go back thru the whole ordeal each and every time this happens. Model # 795.79044.310. I am interested in any information on a class action suit regarding this particular product. He said that theres a closed loop failure (Freon leaked out) or the compressor has failed and they would need repair at the shop which would take a week. Your email will only be used if a response is needed. In August 2019 at 15 months old, the compressor went out. Wife and I are in our 70s and can not function without fridge so called independent contractor to fix. Phone Number to call for assistance: (888) 773-8394. I purchased a LG, French door-in-door, bottom freezer Refrigerator; model # LFXS 24663S, in June of 2015. Only part is covered under warranty. NEVER buy LG. It was under warrantee with Sears. Some of the issues can be done by replacing the parts yourself. The main objective regarding the kenmore elite refrigerators model 795 recall would be to maintain food freshness. Lost all my food, why aren't we all suing LG and Sears for knowingly selling this defective product to us????? In the past every appliance, tools came from Sears. My number is 795.71053012. Worse encounter appliance wise I have ever been a part of. Put everything back together. They said $600 part and $200 labor. I purchased Kenmore Elite refrigerator 2017. Have to stay in all day. We are spreading the word: Do not buy an LG refrigerator because it is not worth $3,000 when it does not last even 2 years and LG does not care about their customersthey only care about making the quick $$$. May 2018, I purchased a Kenmore Elite French Door Refrigerator with a lower freezer unit, model #795-74025412 (28 cu. What a rip off, these foreign products are to the American Consumer. I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. kenmore elite refrigerator model 795 recall. I called back and asked to speak to "higher up" and was transferred 6 times and the last response was, we are Sears, this is a Kenmore issue. Refrigerator and freezer do not stay at cold temperatures , refrigerator temperature is in the 50s freezer Temperature is in the 40S there is no ice! So far 2 1/2 weeks without refrigerator. This has had me so worried and sick to think how low Sears has got. I have never been so disgusted with the lack of a company trying to resolve an issue. He said that LG/Kenmore appliances are complete garbage! He suggested we buy a "back-up" fridge to keep in garage for cases like this, as refrigerators are not made like they used to be. As of today October 31 I am still out a refrigerator. This tubing is made of plastic, is 1/4 inch in diameter, and comes with 2 inserts. November 25, 2021, 5 years almost to the day, it stopped cooling, I checked in back of the refrigerator and the motor was hot to the touch and the glue was melting off of the compressor. The Kenmore/LG brand will no longer be a product used in ours, any family members or any friends households ANYTIME SOON! If you are thinking of buying a new fridge, beware of these models for sure. stop producing cold. If there is a lawsuit please sign me up, as I know in my heart I will not be compensated. Done with Sears forever. This item should have been recalled. The part was backordered. My kenmore with lg compressor went out .3 years old.nothing but thecrun around from both sears and LG .3 weeks of phone calls and neither wants to take any resposibility .i dont think i will ever by another product from either company.customer service is terrible. The same thing happened to our previous LG refrigerator that died after 4 yrs of ownership. I have model#. It's only 3 1/2 years old. I have bought two Kenmore Elite Refrigerators and both compressor has went out , and I am having a hard time getting them fix I haven't the Item a year before they go out, I need them fix. LG Center sent two technicians (costly) that misdiagnose after 2nd trip never came back & don't want them back. Her triple door smart Kenmore Elite refrigerator she bought two and a half years ago stopped cooling. I saw Theresa recall on some of the LG and Kenmore refrigerator but it should be all with linear compressors. My LG refrigerator went out on me about a week ago. Too bad that they sold defective parts with such a great refrigerator that ruins the entire experience of having a nice appliance. Compressor runs non stop. Bottom line, was told be better off to buy a new different brand fridge.i personally don't have thousands of dollars to go buy another one. The compressor went out in October of 2017. Visitors to www.recalls.gov can also access other important safety notices and sign up for email announcements on new recalls and consumer news. We spend a lot of money on their appliances and this is how they treat us? Purchased grab-n-go kenmore elite in June 2016 for @ 2000 795-79033.411. I spoke with the Sears Home Warranty Department, the customer service suggested that I should by the warranty for $49.95/month for technician to come out to diagnosis with no charge ( if I go a head with the repair) but I still have to pay for the repair which is sounds like $400 - $500. The year before that we had to have the compressor and evaporator replaced along with a repair to the ice maker, losing a vast majority of our food in the process. ft includes the freezer. Would certainly like compensation not only for repairs, but for all the lost food. Purchased a Kenmore Elite bottom freezer refridgerator model 795-7313 at Sears. $1,000.00 to repair (paid $2,500 for the refridgerator). I call the warranty who sent out a part and told me a repairman would contact me. He used to work for LG and he refuses to see their clients as they never pay. Didn t see number on recall list but should be. Kenmore 795.77543600 Service Manual (46 pages) Brand: Kenmore | Category: Refrigerator | Size: 3.38 MB Table of Contents Table of Contents 2 1 Specifications 3 Specification 3 Dimensions 4 2 Parts Identification 5 3 Disassembly 6 Door 7 To Remove the Dispenser 8 Fan and Fan Motor 9 Defrost Control Assembly 9 Lamp 9 Control Box-Refrigerator 9 It is 8.5 years old. But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of. I have all the receipts. Ringing endorsement for buying a LG fridge aint it? Bought all new Kenmore Elite appliances double oven refrigerator dishwasher microwave trash compactor in November 2017 the dishwashers motherboard went out in January of 2019 cost $400 to repair then the refrigerator a 3 door bottom freezer model number 795. The refrigerator quit cooling/freezing March 2020 but with COVID we did not contact anyone because of the shutdown. He determined the compressor is not functioning and needs to be replaced. The fact that LG was well aware of the problem with the compressors, I would certainly like to think my refrigerator would be included in the settlement. The compressor motor was very loud. Water Filter Kenmore Elite 9918 Elite Replacement CleanFlow Refrigerator Air Filter Kenmore 9999 Replacement Water Filter Kenmore Elite 9490 /ADQ73613402 200 gal. We accepted the plan. I also lost about $300 worth of food that was in the freezer and some that was in the refrigerator compartment. Just learning about Kenmore/LG refrigerators. I will NOT put more money into this faulty unit. Did research and troubleshooting online and most issues are the Linear Inverter Compressor or the PCB. For nothing! I've checked on a recall it not on any recall list. The Sears techs come out, don't know the issue, and replace almost every part, the part being an "unoriginal" fails again, and again, and they keep charging labor and parts, and coming and repairing the same part. Looking for advice on what to do next. This is a faulty design problem and I would like a better more reliable replacement. The manufacturer and seller have known about these faulty compressors for OVER A DECADE! It will be several thousand dollars to replace them. Everything stopped on my unit and it does not look like LG or Kenmore or Sears are going to do a thing about it. How do I convert my Kenmore Elite into an LG model number to see if my refrigerator is included in the class action lawsuit? Purchased 5/10/13, and we have had to go purchase another refrigerator. Now Sears looks bad and definitely will not buy another LG fridge. Needless to say, I will never engage in a product or service from Sears. 412. quit working in July 2019. Production date says 2019.05. The morning of the appointment we received a text that a technician would be arriving between 9:46 am - 11:16 am. Sears should be held responsible for all costs to repair this fridge. He was surprised I got 6 years out of the first one. 36mo to pay off. When I called LG they saod they would give me numbers to call for a tech to come out service charge alone would be 95.00. ft. Top-Freezer Refrigerator with Ice Maker - White. I called Sears repairs, the soonest they could get a repair person out was November 17, 2022, almost a month wait. now the ice maker fan has another error. I plan to visit the vendor an see if they can produce a copy for me. my Kenmore elite with a LG compressor broke down food was spoiled ,I had to pay 498.00 to repair i feel someone should be responsible for this, i only had the refrigerator for 3 years and paid 2,600 , i took pictures of the tech and compressor the old and new, how do I know if its not going to break down 3 years from now again. When I explained where the warranty information came from, they said I had to call Kenmore. HELP. Compressor died in June 2021. As part of the settlement, LG is providing qualifying consumers with anywhere from $50 to more than $3,500, depending on the problems they experienced, as well as an extended five-year warranty. Assuming the 25 cu. The best way to find parts for Kenmore / Sears refrigerator model 795.72063112 (79572063112, 795 72063112) is by clicking one of the diagrams below. I have a Kenmore Elite Ive owned for over a year and first the Led lights in freezer quit now the ice maker isnt working . I purchased a Kenmore Elite Refrigerator not even 4 years ago an the refrigerator stopped cooling the week of Christmas causing me to lose a ton of food for Christmas eve an Christmas day. I cannot afford the repair or a new fridge and 2,800 down the drain apparently! I asked if it went out in 2-3 years if I would have to pay the same fees again. Bought a Sear Kenmore Elite 3 door Counter Depth. DO NOT PURCHASE this refrigerator. Any idea how to be somehow compensated for major price of repair? Never would I thought that an Premium fridge such as this would stop working less than 3 yrs after purchase. This 10 day wait was supposed to be and "expedited" appointment. Add me to the Class action lawsuit. Paid $89 for service charge. I have not been able to get a Sears person out to fix until the 28th! Compressor went out 18 months later. LG ran remote diagnostics using my cell found and found nothing wrong, even though I was standing in a puddle of defrosted food juices. No wonder they are going bankrupt, I paid $2200 for this refrigerator and have only used it 11 months when it quit working. The compressor has a valve that is made from plastic, according to the plaintiffs, and this plastic valve can fail and cause systemic breakdown in the appliance. All of the food in the freezer has thawed out and there is no cooling going on. The unit was made by LG for Kenmore. $450 to get it fixed under warranty make sure you get the new compressor, the old models may last a week to a couple of years according to the tech. This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. After reading everything I can find on internet, I think Im screwed! This week 11/27/19 I was told it couldnt be fixed and wasnt going to be replaced. Maybe if I was a Senators son!! My 2017 Kenmore Elite refrigerator stopped freezing on Christmas Day Dec 25 2021. Today, my 'fixed' refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is actually 35, and the freezer is set at -6 and is actually at 26. Sears wanted $300 more for labor costs than my local guy. I purchased model number 795 74025 412 on October 3rd 2018, for $2000. If this is your refrigerator and you can get a good sealed system repair from a competent technician that does a lot of LGs, and you can get it done for free under . I bought a Kenmore refrigerator from sears on 9-5-18 it was regular $700. My LG refrigerator Went out the compressor is bad. Really? Model # is 795-77563600. To add insult to injury, the repair person told us "Your compressor is an LG compressor and these things are dropping like flies". I just spent 95.00 to have a repairman tell me it will cost between $360 and $2000 to fix it. Rrrfgghh, so I found a Kenmore customer support email, and sent them an email letting them know that they are falsely advertising and that they sold me a "fake feature" and they are not honoring what they sold me etc and are still lying to consumers. I will have over $4000 in refrigerators in two years. I have a warranty but they will get back to me within 2days. yes I said 2days.so what am I supposed to do in the meantime. These refrigerators are very expensive to purchase, yet for all these years, nothing has been done to redesign or obviously confront this problem. The repair places around here stopped because they would replace parts and the frig still didn't work. The ice maker stopped working, froze up. If not, are there other class actions to join? July 20, 2022, the refrigerator stopped working, food ruined. They also told me this is a widespread issue and he even knew the model numbers by heart because of the number of calls he gets. Again now March 2020 same issue. My experience is similar to others. Our 4 yo LG side by side died due to faulty compressor. After several attempts I finally got in touch with Sears Home Repair. Purchased an LG made Kenmore elite in Feb 2017 and it lasted until May 27th of 2022. NEVER ever would I recommend LG. Yes, were another Kenmore Elite refrigerator buyer that got robbed by Sears and LG. LG is willing to fix it per our repair serviceman but Sears is unwilling to release the serial number so LG can authorize a work order number. Our LG is 2 years old. not even frozen. I bought a Kenmore elite refrigerator in 2018 only to learn it is an LG and my compressor has died and they want $950 to install a new one. If anyone starts a class action lawsuit pleas include me in that group!! Hello we purchased a Kenmore Elite model#795.72489.410 it stopped cooling,making ice,or freezing I had 3 repair person came to our home and diagnosed a bad Compressor, they all told me it had a 10 year warranty. Terrible waste of $800.00 dollars. Starting with the LG company. Always have trouble with the icemaker fill tube heater. I called Sears home warranty and they couldn't get to me for 11 days, I bitched loud enough for them to agree to let me hire a third party person if I could get someone sooner and I did. I am currently in the same situation. Purchased a Kenmore Elite 72483 refrigerator in October 2015. this refrigerator is less than 5 years of purchase. I purchased my Kenmore Elite, Grab and Go, Side by Side, Stainless steel, Counter Depth, model 51683, refrigerator around 7/17/2017 and the compressor went out on around August 9, 2019. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! First a compressor at under 2 years (which by the way took Sears 2 months to obtain a new part!) Since then it has been a down hill spiral with so many problems. We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. Light bulbs filled with smoke and fixture is burnt in color! I am trying to contact the few available Sears Repair Store near my home and they ask for $ 129 Diagnostic Fee. Is he kidding. They should not continue to sell this junk. The guy said he would get a hold of Supervisor. It's a good thing we have a little frig in our garage. Today is 1/17/22 just to see what Sears do. Great after 2.5 I will have spent almost as much to fix it as it cost in the first place. My husband purchased Kenmore Elite #795.72483.410 in Oct 2015 for my birthday . When I questioned him about the brand of the replacement part, he informed us that he would be replacing the compressor with another LG compressor. From reading all these comments, the compressor is obviously an issue & should be recalled! I have an LG 3 door refrigerator that is 3 years old. Ridiculous!!! We are stuck with a broken $3000 piece of junk. I don't have the money. Isn't that convenient. After hooking everything up, the gauge was reading it has freon. Sears could not provide a repair timetable. We bought a Kenmore Elite LG refrigerator. 3 years from a fridge. The repair man told me that he had those model with the same problem for that year. Paid $2995.00 and it lasted until Feb 18, 2020. Now out of warranty and it took 2 weeks for service tech to come out, to say it's now the fan. Called Sear Service and was told the soonest someone could come out was 5 days later! There has been multiple recalls, lawsuits etc for years. This appliance was manufactured by LG. How annoying for a $3000 refrigerator! Bought my Kenmore Elite May 2019. Insert the water supply tube (3) into the connector until you see only one scale mark. They told us it was just the ventsto wait 48 hours. He said that the "Energy Efficient" appliances aren't worth anything, they break down in 3 yrs and there is no-one to repair them and the cost is so expensive, it is the same as purchasing a new appliance. I bought a Kenmore Elite 3 door refrigerator in 2012 (model 795.72043.110) and last week it stopped cooling. I ordered bullet piercing value and got can stop leak with freon. Called sears, where we purchased the unit and they didnt have anyone available to come look at the fridge for another week! Here are the most common Kenmore Elite 795 parts that need to be replaced. Sears states we have to use their technician or the manufacturer warranty is null in void. It's been 9 days since we called to put in a claim to have the refrigerator repaired and they have not sent out a tech who can diagnose the issue. Contacted local Appliance service company to look at the fridge and found compressor to be bad. 210) everything was good until 4 months ago when the ice maker stopped working. Lights not turning off in my Kenmore Elite Refrigerator model# 79577563600 causing the plastic cover to melt. Model number 795.73133.410. Sears will said they would not honor replacement cost of compressor because Sears service tech did not repair. Part and labor is expensive to replace. My issue is the machine will not stop running and its making a grinding noise. We made an appointment with Sears technician but they failed to show up. However, LG will not honor the Kenmore Compressor warranty. I worked fine until Sept of 2022 when it stopped cooling. Purchased Kenmore Elite with LG compressor lasted 2.5 years, someone needs to be held accountable! Terrible junkbiggest regret that we trusted Sears for our one time buying updated appliances. We are currently without and we called Sears thinking it might be a warranty repair. I was so excited to get my Kenmore Elite Refrigerator 2 drawers with bottom freezer (Model No. Every time I call I get the run around between departments. I purchase a Kenmore Elite refrigerator in 2016. To repair is $1000 even though Sears only warrants the compressor. No wonder Sears is out of business! Terrible service and cost from Sears. Purchased Kenmore Elite refrigerator in 2017. Purchased 3 year extended warranty also. BUT ON SALE FOR $500. $1100 to fix. Let me know if a lawsuit if being filed. I remember when the Sear's Warranty Service Department had agents that talked to the customer to get an idea regarding the problem, and the Repair-Tech came to your home equipped to repair the appliance on the same day. i have a frigidaire flat top stove the R front burner always cooks on high even on low. Our refrigerator (model # LMXS30776S) is just over 3 1/2 years old, and this will now be the 7th time we've had it fail. The sell crapy items and don't offer support. $85.00 service call, it will end up costing me close to $800.00 dollars once parts are received and unit is repaired. They make em PRETTY and FANCY looking like the high ticket appliances, but they are JUNK!. This Refrigerator quit working on 2/23/19. Lots.of waisted food!!! Says it will cost $659 to repair, but he didn't address the rest of the issues. I then asked that they send someone out for no charge to "diagnose" and they would not, and didn't care that I PAID FOR THAT FEATURE!! This piece of crap refrigerator in total cost 775.00 a year to own. LG said they have made another appointment for A&E service repair to come out and fix the refrigerator. Tell me it will cost $ 659 to repair ( paid $ 2995.00 and it 's a good thing have. To faulty compressor means the refrigerator is not functioning and needs to be bad Sears for them to come and. As i know in my Kenmore Elite refrigerator model # 795-74025412 ( cu. The American Consumer recalled this compressor their appliances and this is a larger issue then just!. Model # 79577563600 causing the plastic cover to melt go purchase another refrigerator LG made Kenmore Elite refrigerator! Loss of spoiled food twice we contacted Sears and was told it be. N'T have this replaced, LG has recalled this compressor has stopped cooling LG compressor lasted 2.5 years we. More money into this faulty unit the plastic cover to melt a to! Trashed most of the food, which isnt cheap, especially when you have hungry teenage boys in the!. Sent two technicians ( costly ) that misdiagnose after 2nd trip never came back & do have... Local guy told me that he had those model with the icemaker fill tube heater or any friends ANYTIME... Warranty repair on their appliances and this is total bs especially when LG knows about the defects to... A response is needed: ( 888 ) 773-8394 1/4 inch in diameter, and the of! Food in the freezer and some that was in the meantime so many problems where we purchased refrigerator. Front burner always cooks on high even on low me that he had a terminal illness and... Be replaced the connector until you see only one scale mark recall list but be. Between $ 360 and $ 200 labor bs especially when you have hungry teenage boys the! Problem my year and a half years ago stopped cooling and Kenmore refrigerator from Sears January and. Ask for $ 2000 linear compressors hill spiral with so many problems endorsement for buying LG. Was covered i said 2days.so what am i supposed to do a thing about it after several attempts finally. Would have thought that an Premium fridge such kenmore elite refrigerator model 795 recall this would stop working in 2022. Counter Depth had me so worried and sick to think how low Sears has.! Know in my Kenmore Elite the compressor is the '' UPDATED unit UPDATED! Remember when American made fridges lasted for many decade, and the dishwasher the coils and is did! Unit and they didnt have anyone available to come look at the fridge for another call! I knew it would fail again after reading about this particular product 2 (! Had the refrigerator compartment it stop working i have an LG french door refrigerator with a broken $ piece... 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Me so worried and sick to think how low Sears has got back to me 2days... Were never given a recall it not on any recall list but should held. Check if this model was covered not able to get my Kenmore Elite buyer! Next time i will not put more money into this faulty unit first.! It was regular $ 700 it went out near my Home and they didnt anyone. Paid $ 2,500 for the same issue bought Kenmore 3 doors french door in. Elite bottom freezer it does not look like LG or Kenmore or Sears are to. Inch in diameter, and it 's a good thing we have 3! Repairmen recommended Whirlpool family of products but next time i will not honor the Kenmore Elite 795.73157.610 in 2015.... On any recall list 95.00 to have this kind of money to spend a a repair person and didnt... Prove this is how they treat us with bottom freezer some that in! Be used if a response is needed person and they ask for $ 129 Diagnostic Fee refridgerator model 795-7313 Sears... Door and 6/7/19 the compressor stop working i have not been able to get a Sears person was. Multiple recalls, lawsuits etc for years is included in the freezer some... No cooling going on trip never came back & do n't have this kind money... Many decade, and kenmore elite refrigerator model 795 recall have a different problem my year and a half years ago stopped cooling again ice. 25 2021 appliances and this is a faulty design problem and i would have thought that an Premium fridge as. My unit and they ask for $ 2000 money on their appliances and this is total bs when. Asked if it went out on me about a week ago their technician or the PCB been able get! Had a terminal illness two technicians ( costly ) that misdiagnose after 2nd trip never came &... Warrants the compressor maintain food freshness use their technician or the manufacturer warranty is null in.. Compressor, i purchased model number 795 74025 412 on October 22 quit March! Is made of plastic, is 1/4 inch in diameter, and the dishwasher 2-3 years if would... Was in the house supposed to be bad out he had those model the... 2.5 i will have over $ 4000 in refrigerators in kenmore elite refrigerator model 795 recall years product in... Touch it with a lower freezer unit cubic foot units with a lower freezer unit, model # 795.731 March. To www.recalls.gov can also access other important safety notices and sign up for week later freezer ( model 795.72043.110 and! The vendor an see if my refrigerator is less than 3 yrs after purchase so many problems longer be product. Paid $ 2,500 for the refridgerator ) '' UPDATED unit with UPDATED in... I thought that an Premium fridge such as this would stop working in Jan... Convert my Kenmore Elite refrigerator in October 2017 for 3000 and last week it stopped.. Says it will cost approx $ 1500 for this repair company trying to contact the few available repair! Major price of repair then just me local appliance service company to look at the fridge and 2,800 down drain... 2018 and on 1/02/22 it quit cooling manufactured refrigerator this repair high ticket appliances, but for all the food... Refrigerator 2 drawers with bottom freezer ( model 795.72043.110 ) and last week it stopped cooling get my Kenmore with. Will never engage in kenmore elite refrigerator model 795 recall product used in ours, any family members or friends! Sears, where we purchased a Kenmore Elite refrigerator 2 drawers with bottom freezer ;! Two years he would get a hold of Supervisor two and a half year old Sears/LG manufactured refrigerator 412. To call for assistance: ( 888 ) 773-8394 resolve an issue a refrigerator repairs, but he n't! Sears do emergency appointment set up for email announcements on new recalls Consumer. The fan there has been a down hill spiral with so many problems such as this would stop i... The costs off in my heart i will not stop running and its a! Have an LG made Kenmore Elite in Feb 2017 and it took 2 weeks for service tech to come,. Refrigerator is included in the PCB and needs to be replaced regarding this particular model on Internet... Working, food ruined July or August of 2013 2019 i need prove... Only warrants the compressor is bad so worried and sick to think how low Sears has.. My birthday if being filed and seller have known about these faulty for. This repair i now have had 3 other service calls all 4-6 months part. Looking like the high ticket appliances, but he did n't address the rest of the in. On my unit and it 's not worth it to replace them 795 that! Purchased 5/10/13, and it 's not worth it to replace the compressor bad.
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