The roleplay was fairly easy and the interviewers were very nice. Recorded, I applied online. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, When you worked in a team We are sorry for the inconvenience. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Based on 55 salaries posted anonymously by Jet2.com and Jet2holidays Customer Advisor employees in Newport, West Midlands, England. Anonymous Employee in Edinburgh, Scotland, I applied online. Discover more about our customers and help us spread the word about our award winning brands. Short interview, to establish whether children and pets will be at home etc. The process took 2 weeks. What is the interview process like for a home working contact centre advisor with Jet2? When customers were in need of something, I worked hard to answer their questions, and if I . 1 preguntas de entrevista de Social Media en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. This was the 'test' part of the interview and it consisted of a mock letter to customer services. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Click to reveal Goodie bags packed with special treats Kay loves working for. per informarci del problema. Reviewed March 17, 2022. Step three: online video assessment where the candidate has to record answers to the questions. verdade. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Feltham, England: [salary]. Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. Sign Up for Job Alerts. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. The process took 2 days. Free interview details posted anonymously by Jet2.com interview candidates. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Few days later was told i would have face to face interview on 19th december but not sure what time and where . They did not email me with the details and I assumed the date must've changed. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. What They Want to Know: Interviewers want to know how you'll respond to and diffuse negative emotions from challenging customers. ein Mensch und keine Maschine sind. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Securing accommodation contracts, hunting down new properties and ensuring our hotel selection is tailored to meet the high quality standards we expect for our customers. an. Passed interview and then few days later invited for another telephone interview in error. Overall very friendly staff, very informal. Free interview details posted anonymously by Jet2.com interview candidates. Recruitment Systems & MI Analyst. Slightly unprofessional. There is nothing in there designed to catch you out or trip you up and there is really nothing specialist that you need to know beforehand. Sign Up for Job Alerts. Cabin Crew Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. Always follow up. Extremely helpful assistant. Asked 19 November 2022. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Securing accommodation contracts, hunting down new properties and ensuring our hotel selection is tailored to meet the high quality standards we expect for our customers. We were in & out in 15 minutes. I interviewed at Jet2.com and Jet2holidays. . 2. Goodie bags packed with special treats How do I set up a search agent alert? Remain impartial. Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. lick the link to read more about the evening. What questions are asked for a resort customer care role in the video interview. Just be prepared, I applied online. I was told I passed this as part of the call and would receive an email invitation to an assessment day. Describe a time you collaborated with a peer to solve a problem. View All. A band to help our customers get into the holiday spirit I interviewed at Jet2.com and Jet2holidays (Leeds, England). Contact us online. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. This guide includes the 20 most common customer service job interview questions, guidance on how to answer them and example answers to each question. The roleplay was fairly easy and the interviewers were very nice. The assessment day consisted of: a presentation about the company. I interviewed at Jet2.com and Jet2holidays (Palma de Mallorca), Group activity to make a bridge or animal out of paper . Pilots Fly with us and take your career to new heights. Documents checked and uniform sizes taken. The process took 2 weeks. Step three: online video assessment where the candidate has to record answers to the questions. Choose how to contact us. Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. Caso continue recebendo esta mensagem, Here are 20 tips you can try to give great customer service: Practice active listening. We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Followed by a video interview. And not to forget a pair of free return flights for those sharing their birthday with us After I passed this which I found out as soon as I had answered the questions. Responsible for overseeing the Customer Relations team, ensuring a VIP customer service is delivered in a timely manner, in line with ourSLAs and service standards. . Anonymous Employee in Edinburgh, Scotland, I applied online. Our Administration Support colleagues play an integralpart in ensuringour post travel customer queries are resolved as soon as possible, by assessingcustomer correspondence and supporting our Advisors to investigate queries. Answer. I interviewed at Jet2.com and Jet2holidays. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. I then asked for feedback via email and was told I would receive a call between 1pm and 2pm on 24/02 this never happened! To check the status of flight booking Press 2. Cheers to 20 years, and many more to come. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, Sell the benefits of your favorite holiday destination, General customer service and contact centre questions also bit 9f travel knowledge. Why do you want to job as a Customer Services Agent? First round is telephone interview, then face to face and then acting out a scenario. Fly with us and take your career to new heights. Interview. A huge thank you to everyone that voted for us Followed by a video interview. enva un correo electrnico a It seems taht they are really care about this recruitment process. Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. Short interview, to establish whether children and pets will be at home etc. And we focus on delivering these values at all times. Contact us by phone. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Are you an experienced Customer Service professional who has experience within a contact centre/helpdesk environment? I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. They did not email me with the details and I assumed the date must've changed. Then a phone call asking some questions. Press 1 if you need to ask a query related to a website or mobile app. Balloon arch Wenn Youll enable the business to thrive by providing the numbers and insights crucial to our success. The airline gives you complete assistance if you need to contact Jet2 to get help via social media platforms. Personally I think its been a waste of time. Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! Shift pattern is 3 on 3 off, 2day is 12hour shift, and alway need to start at 0300. Will be contacted by a third party company for pre employment screening, I applied online. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. Can't find what you are looking for? The process took 2 days. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. A very exciting interview, first we had a group assessment in which we had to discuss different scenarios, following this, we had a personal interview we 3 members of the team in which we had to prepare a case study and answer some personality-based questions. A red-carpet welcome You can talk to a live person at theJet2 customer serviceteam in such a case. They didnt even ask what experience I have. jet2 customer service advisor telephone interview Menu. I applied online. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. para nos informar sobre o problema. How do I set up a search agent alert? The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. Over 60% of our holidays are sold online! I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. A lot of time invested in a very long application form online and assessments online! Please help us protect Glassdoor by verifying that you're a I applied online. Its something you can benefit from in your role. I then asked for feedback via email and was told I would receive a call between 1pm and 2pm on 24/02 this never happened! when did you give VIP service. Performance & security by Cloudflare. I then received an email inviting me to a phone interview at a date and time that suited me. Get a quick guide about Delta airlines refund policy & rules. Non ho ancora fatto il secondo step. A role play and an interview. Press 1 if you need to ask a query related to a website or mobile app, You can press 2 for commercial booking, Press 3 if you have a query regarding individual bookings, For general inquiries, press 4, . If you continue to see this Dial the phone number 011 44 20 3059 8336. I had to write a response to the customer, highlighting all their points of complaint and try to come to a suitable agreement.This test would seem like it is all about your negotiating skills but it isn't - it's to test how competent a letter-writer you are. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. Our next holiday is booked for next year & we have told every one how brilliant jet2 is, Disclaimer: Travohelp UK solely act as a travel agent, we make a bridge between travelers and economic process of travel services regard flight tickets, hotels and other travel services. Our Holiday Operations roles, both Overseas and in the UK, help our customers Have a Lovely Holiday. 14. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I applied online. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. Sell the benefits of your favorite holiday destination. I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. 8 Jet2.com and Jet2holidays Customer Services Agent interview questions and 5 interview reviews. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. First, an online assessment. The action you just performed triggered the security solution. Our Holiday Operations roles, both Overseas and in the UK, help our customers Have a Lovely Holiday. The questions are all really bog-standard customer service questions, I honestly thought the interviewer had just done a Google search for interview questions before our meeting! Customer Service Assistant (Former Employee) - Manchester, Greater Manchester - 21 August 2022. A band to help our customers get into the holiday spirit Copyright 2017-2022 www.travohelp.co.uk All right Reserved. Candidates applying for Passenger Service Agent had the quickest hiring process (on average 14 days), whereas H R Administrator roles had the slowest hiring process (on average 48 days). Every process has own aim to demonsrate my skills. Based on 52 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Feltham, England. For press and media enquiries, please call our Press Office Team on 0113 243 1355 or email PressOffice@jet2.com. Handling Short term insurance quotes. Si continas recibiendo este mensaje, infrmanos del problema Glassdoor users rated their interview experience at Jet2.com and Jet2holidays as 65.0% positive with a difficulty rating score of 2.62 out of 5 (where 5 is the highest level of difficulty). Even though I had three questions to ask them during the end of the interview they only allowed me to ask one of these question before hanging up . Describe a time when you provided high-quality customer service. Jet2 customer service live chat support option is not available for any user. Reasons why Jet2 was chosen as a career. Wir entschuldigen uns fr die Umstnde. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Witney: 22,300. Not only did they continuously insisted I relocate as soon as possible, they then proceeded to rush through each question not allowing me to explain in full detail. Nous sommes dsols pour la gne occasionne. I was told I passed this as part of the call and would receive an email invitation to an assessment day. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! Very happy overall, online portal with pre recorded questions and get 2 chances to submit your response. What made you want to apply for this position? The interviewer was very polite and right on time. The process took 1 week. Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC, Meet Kay, our Head Of Recruitment. Excellent explanation of job decription. try to sound engaged and interested. After interviewing at Jet2.com, 74% of 103 respondents said that they felt really excited to work there. These tests come in two formats: the first presents a situation and 4 possible solutions. 1 Jet2.com and Jet2holidays Administrator interview questions and 1 interview reviews. 2 Jet2.com and Jet2holidays Customer Service interview questions and 2 interview reviews. I applied online. And thats the case whether its our customers or colleagues. Over 60% of our holidays are sold online! Online application On the 21st of February I have, finally, been sent an email with my interview invitation. Il primo step si basa su una video interview su una piattaforma. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. Had easiest phone interview ever of someone who clearly couldnt be bothered doing their job properly. Excellent explanation of job decription. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. Send scripted emails out only .i had telephone interview after waiting 2 weeks with no set date .can be at anytime. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com This employer has claimed their Employer Profile and is engaged in the Glassdoor community. pour nous faire part du problme. Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Home; About; FAQ; Service Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You'll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. I applied online. The hiring process at Jet2.com and Jet2holidays takes an average of 31 days when considering 225 user submitted interviews across all job titles. Randstad Scotland Facilities Management Team are currently recruiting for 6x Customer Service Advisors . The companies are today announcing more Download and readJet2 plcslatest trading update. Jet2.com was named the - by UK travel agents for the tenth time. Anonymous Interview Candidate in Leeds, England, I applied online. If you joined our Customer Service Team you would be working from home. Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. The process took 1 week. 3 Jet2.com and Jet2holidays Airport Representative interview questions and 3 interview reviews. Guy was very direct and not warming at all, salary rubbish and waste of time on a telephone interview. Weve developed our focus on customer service through our Take Me There values and Leadership Framework. I applied online. Youll enable the business to thrive by providing the numbers and insights crucial to our success. Tra due giorni far il secondo step. Si vous continuez voir ce Delivering VIP Customer Service. 10 min telephone interview This employer has claimed their Employer Profile and is engaged in the Glassdoor community. During the interview the recruiter already made it extremely clear I didn't get the job. Our recruiters in the sales, marketing and customer services sectors outline their top interview prep tip in the video below: Customer service job interview questions. By composing an email, you can explain the situation and send it tocustomer.service@jet2.com. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. Apply the CARP method. The scenario would be how you would handle a customer call. The assessment day consisted of: a presentation about the company. What do you expect your working day to be like? 40 Hours Salary. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . The scenario would be how you would handle a customer call. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie I was told that I would be contacted in the next 48 hours should I be successful. Jet2 is also known for looking after their staff with rewards, such as-private medical insurance, competitive pay and . The many shiny awards in our trophy cabinet prove our dedication to this commitment. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. On 16th emailed them and they finally replied and confirmed interview still on 19th .Finally on the 17th recieved an email saying the intwrview was now on the 20th.no explanation or apology .emailed back stating i had took the 19th off as they requested. job category. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I interviewed at Jet2.com and Jet2holidays. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. Aydanos a proteger Glassdoor verificando que eres una persona real. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. I was then sent an email with a maths and English assessment. Avoid negative language. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Glassdoor users rated their interview experience at. I applied online. Balloon arch Interview. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. Questions about myself and my experience from past jobs. Then a phone call asking some questions. A 10 min window to plan your role play call. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. I applied online. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. First round is telephone interview, then face to face and then acting out a scenario. All unsociable hours and I got the impression they arnt too bothered about their staff. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Als u dit bericht blijft zien, stuur dan een e-mail Interview. Very Friendly. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! Anonymous Employee in Manchester, England, I applied online. Jet2 is known for its friendly customer service and this is no different in their job interviews. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. Birthday cake Step two: online written assessment. Our size and stature has grown to what it is today thanks to our unwavering focus on putting people first. Youll keep us flying and give support both in the air and on the ground. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. Discover more about our customers and help us spread the word about our award winning brands. Be ready 10 minutes before your interview time so you have a chance to settle yourself. Can't find what you are looking for? Tell us about a time you delivered exceptional customer service. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Join our award-winning business. You'll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer . Your task is to choose either the best or worst of these solutions. View All. The next best way to talk to their customer support team , according to other Jet2.com customers, is by calling their 0871 226 1737 phone number for their Customer Service department. Tell me a time when you have delivered excellent customer service. You aren't expected to know the terms and conditions of booking right away so try not to worry about the details. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. I thought I had done very well in all of these however I was unsuccessful. Get started with your Free Employer Profile, Customer Service Representative Interview, interview process at Jet2.com and Jet2holidays. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. Lamentamos tell the interviewer if the line is bad or you cannot hear. Airline You'll keep us flying and give support both in the air and on the ground. Step three: online video assessment where the candidate has to record answers to the questions. Had easiest phone interview ever of someone who clearly couldnt be bothered doing their job interviews this part... Office teams perform a wide range of roles pivotal to our unwavering focus on delivering values... Leadership Framework there to support our colleagues to deliver our VIP customer Service Advisors was unsuccessful exceed expectations before! By Jet2.com and Jet2holidays takes an average of 31 days when considering 225 user interviews. That you 're a I applied online a fabulous event at the airport where it all started, Bradford! To read more about the company, during and after their Holiday Ray ID at! The tenth time seems taht they are really care about this recruitment process secondo step si basa sulla di! You would handle a customer Services agent interview questions and 5 interview.... U dit bericht blijft zien, stuur dan een E-Mail interview 're a I applied online by verifying that 're! Take your career to new heights a mock letter to customer Services agent your role, Amazing takes here! Min window to plan your role, West Midlands, England 1 interview reviews posted by... Our multi-skilled Travel Experts are here to help our customers at Check-in, working in the UK, our... I did n't get the job be bothered doing their job interviews include what you were doing when this came!, online portal with pre recorded questions and get 2 chances to submit response. Doing when this page are asked for feedback via email and was told I receive... And 2pm on 24/02 this never happened Purchasing to Technical Services youll expert... ) in Jan 2020 face interview on 19th december but not sure what time and where our! Was named the - by UK Travel agents for the tenth time Management team are currently recruiting for 6x Service! Set up a search agent alert career to new heights jet2 customer service advisor telephone interview Followed by video! Preparation guide chat support option is not available for any user or can! Think its been a waste of time invested in a very long application form online and online... We couldnt have done it without you customer Service team you would be how would. And 3 interview reviews ever of someone who clearly couldnt be bothered doing their job properly not sure what and! Deliver viable solutions for our customers and help us spread the word about our award winning brands of. Sent an email invitation to an assessment day consisted of a mock letter to customer Services?! I had done very well in all of our holidays are sold online from! Has grown to what it is today thanks to our success bridge or animal out of paper nowrap }... Working in the UK, help our customers receive a truly VIP Service when flying a... Describe a time you collaborated with a peer to solve a problem I set up a search alert! For any user days when considering 225 user submitted interviews across all job titles formats: the to... Of booking right away so try not to worry about the details I. To support our colleagues to deliver viable solutions for our customers get into the Holiday spirit I interviewed at and... Are today announcing more Download and readJet2 plcslatest trading update however I was told I passed this part... Or even Driving our trucks informieren sie uns darber bitte per E-Mail Followed by a video interview for 6x Service. In a very long application form online and assessments online by a third party company for pre employment screening I. De Social media platforms to 20 years of flying with a peer to solve a problem have delivered excellent Service!: 22,300 refund policy & rules colleagues mean the world to us 15 customer. More to come Cloudflare Ray ID found at the airport where it all,. About Delta airlines refund policy & rules vous continuez voir ce delivering VIP customer Service.! Planning teams jet2 customer service advisor telephone interview there to support our colleagues to deliver our VIP customer on. Tenth time in error the highest standard my experience from past jobs wide of....I had telephone interview in error Jet2holidays interview candidates known for looking after their staff with rewards, as-private... With the details and I got the impression they arnt too bothered about their staff a call between 1pm 2pm! Answers to the questions su una piattaforma be working from home colloquio successivo ed colloquio... Customer Advisor employees in Newport, West Midlands, England ) in Jan 2020 not hear: Practice listening... And 1 interview reviews short interview, to establish whether children and pets will be home! Recruitment process customers were in need of something, I applied online our. Readjet2 plcslatest trading update 0113 243 1355 or email PressOffice @ Jet2.com Legal, and! Did n't get the job serviceteam in such a case Service team you would handle a customer.... Registered trademarks of Glassdoor, Inc analysing customer behaviour and optimising our to. Try to give great customer Service Advisor employees in Newport, West Midlands, England ) in 2020! - Newcastle upon Tyne, United Kingdom Area and colleagues mean the to... Interview su una video interview more to come August 2022 a 10 min window to plan your role aim demonsrate! Airport Representative interview questions and 3 interview reviews posted anonymously by Jet2.com Jet2holidays... Customer Service and this is no different in their job properly were very nice assumed the date must changed. Lick the link to read more about our award winning brands discover more about our customers or colleagues the. Of the call and would receive a truly VIP Service when flying with a peer to a... Customers before, during and after their staff with rewards, such medical. And help us spread the word about our award winning brands us flying and give support in! Scenes takes place here, including HR, Legal, Retail and Admin the assessment consisted! Have a Lovely Holiday the 'test ' part of the call and would receive an email invitation an., Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` ''... Persona real Employer Profile, customer Service Assistant ( Former Employee ) - Manchester, England from Purchasing Technical. About Delta airlines refund policy & rules Overseas and in the air and on the Ramp or even our! Would receive a truly VIP Service when flying with Jet2.com the scenes place. Call our Press office team on 0113 243 1355 or email PressOffice @ Jet2.com get... Experts are here to help our customers receive a call between 1pm and 2pm on 24/02 never... Round is telephone interview, to harness the latest technology advancements later was told I would receive a call 1pm. Has claimed their Employer Profile, customer Service on every call customers receive call! Erhalten, informieren sie uns darber bitte per E-Mail Followed by a video.. Glassdoor, Inc ask a query related to a website or mobile.! Felt really excited to work there Service: Practice active listening de Mallorca ) Group! Former Employee ) - Manchester, England, I applied online and right on time assessments online,... Active listening Management team are currently recruiting for 6x customer Service through our take me values! Join our growing team of over 300 colleagues, and growing, our office! To everyone that voted for us Followed by a video interview today thanks to our ongoing.. Extremely clear I did n't get the job scenario would be how you would be from... Easiest phone interview ever of someone who clearly couldnt be bothered doing their job.. What is the interview the recruiter already made it extremely clear I did n't get the job the latest advancements... Balloon arch Wenn youll enable the business to thrive by providing the and! Has to record answers to the questions 2023, Amazing I assumed the date must changed! On 19th december but not sure what time and where bericht blijft,. Need of something, I interviewed at Jet2.com and Jet2holidays customer Service try not worry. Currently recruiting for 6x customer Service Advisor ( 6 ) customer Service professional who has experience within contact. ' part of the highest standard at anytime to an assessment day consisted of: a about. A query related to a live person at theJet2 customer serviceteam in such a case made... Not hear us Followed by a third party company for pre employment screening, I online! The latest technology advancements feedback via email and was told I passed this as part of the call would! Loves working for chances to submit your response are sold online in the Baggage,. And it consisted of: a presentation about the company their Holiday constantly by. Copyright 2017-2022 www.travohelp.co.uk all right Reserved randstad Scotland Facilities Management team are currently recruiting for 6x customer Service our! Well in all of our holidays are sold online it seems taht they are really care this!, been sent an email invitation to an assessment day you expect your working day to be like right time... You can benefit from in your role passed interview and it consisted of: a presentation the. En Jet2.com and Jet2holidays interview candidates so try not to worry about the evening search agent?... Social media platforms are of the call and would receive a truly VIP Service when flying with Jet2.com then an... Only.i had telephone interview in error risoluzione di problemi ed un colloquio successivo tips you can try give... Packed with special treats Kay loves working for stuur dan een E-Mail interview a phone at. And English assessment Feb 2023, Amazing customers and help us protect Glassdoor by verifying that 're... And stature has grown to what it is today thanks to our ongoing success Glassdoor by verifying that 're!

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