Order processing In this article, Ill explain the average shipping times, how to order, and more. This company is not legit and trying to scam customers. Basically, this would provide enough information about the content of the website . All in all, it takes up to 8 days for your package to arrive. Though they do ship from the US, so it should be quick. Verified Used 398 Times. Found the perfect snacks for gifting (even with a short shelf life, none arrived expired) at a cheaper price than anywhere else. Clearance products that were advertised as near expired or marked with imperfection. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. and discount promotions for March 2023. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. (April 2022) Most items purchased online at the Apple Store between November 15 and December 25 may be returned through January 8. Please provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. I paid the price for 10 sheets facial masks. Browse the latest coupon statistics and trends for 2021. Return shipping fees or free returns is shown on the item's details page. We appreciate your understanding. it costs more already for 10 sheets comparing to other brands. Once weve received your returns, it may take up to 3-5 business days for us to inspect and process your RMA. Or they dont have the same quality of customer service. You should expect to receive your refund within 1-2 months. Ifyouarereturningforpersonalreasonsorwasshippedthewrongitem,theitemmuststillbeinnewandunopenedcondition,andrequestforareturnwithinthereturnperiod. Copyright 2012-2023 Transocean Resources Management, Inc. By interacting with our site, you agree to our use of cookies. Customs policies vary widely from country to country. We use dedicated people and clever technology to safeguard our platform. and the reason for the return.Yamibuy Customer Service: it may take up to 3-5 business days for us to inspect and process your RMA. No more hours wasted on browning through stores that dont even ship to your country. We apologize to hear that there is a problem with your order. Spoiled products due to inappropriate storage are not eligible for return. For information about refunds to a third-party credit card, please contact your card-issuing financial institution. Redeem at checkout, Spend $80 or more at Yamibuy.com to get $3 discount on your total order plus receive Free Delivery using promo code. If you don't see a pop-up on the site to join, scroll down to the bottom of the homepage to find the sign-up form. See Details. Refunds will be issued upon completion of inspection of your return. you may request to return the product within the allowed return period. Alex Zhou founded it in 2003. Yamibuy process your request within 1-3 business days. Yamibuy offers a 30-day return policy on most items. We appreciate your understanding. Thank you for your understanding. You can also call the customer support number at (800) 407-9710. I purchased a very large haul of food and snacks. Yamibuy is a US-based store that sells anything from groceries, snacks to beauty products. Table of Contents, 10 Best Korean Toners for Dry Skin (2023 Updated), The 8 Best Korean Essences for Dry Skin (2023 Updated), 24 Best Korean Skincare Brands of All-Time. Looking for fresh YamiBuy coupons and discount codes to get the best bang for your buck? Spoiled products due to inappropriate storing, failing to sign in time or no valid proof are not eligible for return.3. it may take up to 1-3 business days for us to request your RMA with seller. Return Qualification:Upon receiving your product, if the product is damaged, or have quality issue, you may request a return within the return period. Please be careful to choose P.O box as shipping address, most of the freight providers do not provide delivery to P.O box (except USPS). Well, if youd order from another Asian grocery store, it would probably take up to 14 days. Reddit and its partners use cookies and similar technologies to provide you with a better experience. FedEx delivered it to the wrong address. CouponFollow Customer Service, You are viewing current yamibuy.com coupons Just Now Yamibuy are on Sale Up to an Extra 50% off on Select Snacks, Beverages and Instant Foods. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. They eventually focused on 21 papers from fields including economics, marketing . " Walmart is another retailer with a good return policy," Sims said. Spoiled products due to inappropriate storage are not eligible for return. in Yamibuy coupons up to 2.5% back cashback CASHBACK Up to 2.5% Cashback Note: not all items are eligible for cashback Get Cashback 5% OFF COUPON CODE Get 5% Off with Code Receive an extra 5% discount on your entire purchase when you enter this promotional code at checkout 1T5 Show Coupon Code in Yamibuy coupons 88% OFF COUPON CODE Click + Add exception policy. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you experienced discomfort or have any medical issues, please stop using the product and seek medical attention immediately. or is in unsellable condition due to customer tampering. Its quite easy to use a sourcing agent. How to Design a Return Policy. make a purchase. Customer Service Products that are missing parts, missing or altered labels, missing or altered serial number. All returns must have an RMA number. Still, the $235 is crazy! Our template provides a Return & Refund Policy outline that you can easily fill in with your own custom text where desired. If you are not familiar with the product. Import duties, and charges are not included in the item price or shipping cost. Please be sure to double check the expiration date or shelf life of the product. The worst online shopping experience! Due to food safety, baby formulas are no eligible for return. Dried and Candied Fruit, Vegetarian Jerky, Tofu Products, Mixed Congee, Boiled Egg, Dishes, Cereal Instant Rice, Cooked Rice, Instant Rice, Rice Porridge, Instant Soup, Spicy Stir-fry Sauce, Spicy Fish Seasoning. Payment Yami Marketplace Return Policy 1-Day Delivery Price Protection Policy Pre-order Payment Methods Comment Guidelines SMS Subscription MY YAMI Points Rewards Referral Program TERMS AND POLICIES Terms of Use Privacy Policy Cookie Policy Accessibility Disclaimer Purchased too many, or no longer need it, Unable to use the product due to allergic reaction. I don't understand what's going on. Select a charity CODE $3 OFF Coupon Code for $3 Off $80 Sitewide + Free Shipping expires: ongoing Used 23 timesLast Used about 12 hours ago 100% Success UMD001T3 Show Coupon Code CODE $3 OFF you can cancel it through PC website. Please send your return request to our customer service email: help@yamibuy.com. Please be sure to provide us with your order number, picture of the product (if requested), quantity, and the reason for the return. The only downside is that they dont ship to the UK and Canada. Before an order is shipped, you can cancel it through PC website. Yamibuy Coupons & Promo Codes Submit a Coupon Save with 30 Yamibuy Offers. Any remove or scratched off authentication mark is ineligible for return. Post purchase, if the consumer changes their mind . Reach out to And then they've deleted all other 1 sheet, 5 sheets options and changed the list to 5 sheets for the same amount of money afterwards! Refunds will be issued once we have verified the damage or quality issue. Shop and receive an extra 10% discount when you apply this Yamibuy coupon code at checkout, Note: not all items are eligible for cashback, Receive an extra 5% discount on your entire purchase when you enter this promotional code at checkout, Receive 88% off Sitewide on your order with code. Press J to jump to the feed. You should expect to receive your refund within 1-2 months. Learn more, Your suggestions help us improve together, Please contact to I purchased an automatic cooker, only used one or twice in three weeks, contacted customer service and was told the item can not be returned despiting the 30-day return policy on their website! Date of experience: February 23, 2023 Useful Reply from Yami 4 days ago Email: Marketplace@yamibuy.com. Make me change from 1 star to 5 stars .Tatung Rice cooker is a great product. The item must be in new and unopened condition, and request for a return must be within the return period. 6. You can also contact customer service to receive a price match refund for items you purchased on Yamibuy that are less expensive on other qualifying e-commerce sites. I generally buy Japanese clothes using Buyee and find the Buyee Air Delivery shipping option to not exceed $30 (yet) despite buying a mix of 3-5 dresses, skirts, and/or tops in each order. But if you need a big order and need snacks, ramen, or any other food. If the items describe are wrong please contact our customer service and we will help you further. Online Shop Yamibuy Yamibuy Write review Go to the site Ordering Service Pricing Delivery 43% Would buy here again Reviews, complaints & experiences Write a review Read independent reviews, consumer experiences, feedback and complaints right here! Refunds to a third-party credit card typically take 3-5 business days. If there are issues such as wrong delivery, missing item, damage, etc. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points. Food/Beverage/Consumable Product Return Policy. In his free time, he likes to watch Korean dramas and learn more about Korean culture. I will give it a try :). } Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. Wait a few days and your order will arrive at your home. Only positive reviews are there with over 90% of 5 star reviews. Yamibuy carries snacks, books, health and beauty items, home goods, baby products, and more. If you are not familiar with the product, we recommend checking the ingredients of the product or consult with certified medical physicians prior to consuming or using the product. Anyone can write a Trustpilot review. Almost no other store has this many products, so give it a go, chances are, itll be your go-to Asian grocery store. Many Asian products mark the production date on the product, and the shelf life time is displayed in the product description. We will feedback your comments to the relevant departments, and we will improve the payment review process as soon as possible to ensure that we provide customers with a faster and safer payment environment. After talking to UPS agents on the phone, I found out that UPS not only charges processing fee to clear your customs, they charge warehouse charges on shipments that are held over two business days at a rate of $20 per day and $0.04 per pound. If you order wrongly, we may not be able to offer an exchange or refund.2. Dont like the product, buyers remorse, etc. Thank you for your feedback and we apologize for any inconvenience. Yami has a very strict information security system and measures. Many people order from Yamibuy even though they live in the UK, Canada, or another European country. He loves to write about his experiences and share them with others. Your refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed. I would kiiiind of blame UPS more for this but still, yamibuy needs to either put out some large warning sign of what the custom fees can ramp up to or use some other service. I canceled the order, and I won't use yamibuy anymore. ), Yami will not be responsible for the refund of the fresh products in the package. Sign in to your Merchant Center account. The researchers collected and sifted through dozens of research papers that examined purchases, returns or both. Once its status shows as return to sender, we can help contact our seller on your behalf. Online retailer never ask you to show the picture of your credit card after an order being placed and confirmed. Yamibuy is by far one of the fastest shipping grocery stores. Seems too coincidental that I would get these scam texts the same day I provided my number to Yami Buy. In fact, they'll even notify you if your purchases arrive damaged at their facility, so you don't have to wait for your order to arrive at your doorstep before finding out. I'm looking at buying snacks that dont have that long of a shelf life. Color. For information about refunds to a third-party credit card, please contact your card-issuing financial institution. Just make sure you check the warehouse from yami Buy only. Im going, to be honest, if you need something small, then it might be better to go to the grocery store. Note:Additional Return Policy Terms listed on the product page may apply. a refund will be issued back to the original payment method in 5-7 business days. You will not need to return the formula. How Long Does It Take for Korean Skincare to Work? ), Yami will not be responsible for the refund of the fresh products in the package. Used 6 Times. Thanks for warning us. They ship directly from Japan to your house. Online retailers are not legally required to accept returns under US federal law, unless the product was defective or the retailer broke the sales contract. Within a couple of minutes, your order is placed. It has over 30,000 5-star reviews. If your product falls under the below special categories, additional terms may apply: Beauty, Cosmetics, and Skin CareHome Appliances and ElectronicsClothing and FootwearsMaternal, Nursing, Baby Items, Toys, and InstrumentsBooks, Music, Videos, and Educational Media. Research into millennial consumer trends. New Year's Day . If product is damaged due to personal reason. please contact our customer service team to request an RMA. Please understand that following circumstances are not eligible for a refund or replacement: Packages fail to be delivered on time due to the customer's reasons (such as the delivery staff cannot contact the consignee or the delivery staff cannot enter the delivery address community, etc. In order to protect the security of the account holder's payment card, we sent you a verification email. But UPS charged me $235 for the import fee! If you have any questions, please contact us at 800-407-9710. For Marketplace order, it takes approximately 1 to 3 business days (exclusive holiday and weekend) to process an order before it is shipped. Food/Beverage/Consumable Product Return Policy (Yamibuy). Looking forward to hearing from you.Thank you for contacting Yamibuy. Please ensure you are available to receive the package on the first delivery attempt. save money. We may ask for written proof from the manufacturer or authorized distributor if they determine the product is not authentic. Modify Order If the items are out of stock, we will process a refund for you. Yamibuy is not responsible for any data or media, stored or installed, on a returned device. Here's how: From the Select a rule dropdown, choose Send a refund automatically or Approve a refund automatically. Find out how we combat fake reviews. Signature requirement If you contact them within 14 days, they'll refund you in the form of points in your account. All returns must have an RMA number. Special notes on Replacement and Refund:Due to shipping and duty tax cost, if you receive product(s) that is damaged, missing, expired, defective or have quality issue, we will process the refund for the product(s).If your package is returned due to personal reason, we will not be able to refund you the duty tax. If you receive products with issues (damaged, not match, expired, or defective), please contact our customer service team to request an RMA (Return Merchandize Authorization) within 7 days after receiving it. What a garbage way to treat a new customer. Please provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. Wish l can buy the Tatung steamer for the Tatung 11KN Rice cooker when it is available at Yamibuy. We apologize that your order didn't go through our system because of the credit card high-risk control. CouponFollow tracks coupon codes from online merchants to help consumers Upon completion of inspection of your return our seller. YamiBuy. Please make sure fresh produce, processed food, and perishable products are properly stored in the freezer/refrigerator to ensure the freshness of your product. Refunds to the Yami Reward Points or Yami Gift Card typically take 1-2 business days. Enter this coupon code at checkout. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Press question mark to learn the rest of the keyboard shortcuts. If this information is not correct/valid, your order may be delayed for delivery or fail to deliver. If customers make purchases on both Yamibuy.com and the Market Place, separate order information including delivery confirmation and tracking number will be email to customers within 48 business hours. Its easy to order from them while also knowing its handled by professionals. Refunds to a third-party credit card typically take 3-5 business days. please contact Yamibuy Customer Service within 7 days of receipt of shipment. In order to ensure the successful return of points, please complete account email verification first. You can use the service to buy from Cosme for instance. $3 OFF Code $3 Off $80 Sitewide + Free Shipping 28 uses today Show Coupon Code See Details $5 OFF Code $5 Off Sitewide $120 + Free Shipping 46 uses today Show Coupon Code See Details 1% BACK Online Cash Back 1% Cash Back For Online Purchases Sitewide Verified 6 uses today Anyway, l received the cooker before l received the email answer. Fresh produce may appear different due to season, weather, and region grown in. Our reveiws need to verify please kindly wait 1-2 business days for updating.Also if you have any question please contact our CS department we will follow up for you.Our CS phone is 8004079710 email is help@yamibuy.com Thank you. Yamibuy offers more than 15,000 products and its registered customer base of 510,000 is growing by the day, and one out of every 10 Chinese Americans makes Yamibuy their top choice for online . baby formulas are no eligible for return. Home; Holiday Sales. __("sellers") : __("seller") }}, {{numTotalView > 1 ? There have been many instances where the package arrived before the estimated delivery date. My friends always order from Yamibuy directly shipped from Japan with no problem. In most cases your refund will automatically go back to the original form of payment used for the purchase. Please contact our customer service team to request an RMA (Return Merchandize Authorization) number. Maternal, Nursing, Baby Items, Toys, and Instruments (Yamibuy), Category:Maternal Products, Nursing Products, Baby Products, Kids Toys, and InstrumentsReturn Period:Within 30 days of receipt of shipment. Depending on where in the world you live and how big your order is. Get up to a 78% discount on your order. It's completely free. US doesn't charge duty for packages <$800 in value. Yes, Yamibuy ships to the US. please stop using the product and seek medical attention immediately. Does Yamibuy Ship To The US, Canada, And The UK? the original packaging and content is required. Download Return and Refund Policy Template. Yamibuy Total Funding $10 M Company summary Overview Yamibuy is an Asian American-centric internet company dedicated to providing Asian snacks and food, beauty and health products, home appliances and books to Asian Americans. we can help contact our seller requesting full refund. Read more about that here. Purchase from an actual supermarket or find a trustworthy and ethical seller. Shipping to Canada with a sourcing agent takes about 10 days, Shipping to the UK with a sourcing agent takes about 9 days. Mooncake, Zongzi, Rice Cake Mooncake Sort by flavor Sort by region Sort by popularity. US does not charge customs on packages with value less than $800. <3, #ezw_tco-2 .ez-toc-widget-container ul.ez-toc-list li.active{ If a restocking fee is charged. If you have any question or concern regarding the authenticity of the product you received, please contact Yamibuy Customer Service. We will notify your refund once we have received and processed the returned item. Most items shipped from Yamibuy.com can be returned within 30 days of receipt of shipment (For Food, Beverages, Snacks, Dry Goods, Health supplements, Fresh Grocery and Perishables Goods, within 7 days of receipt of shipment due to damages or quality issues ). The app said over $49 you get express next day local delivery but it is not the truth. Flash Sale Event and Get Up to a 50% Discount on Any Purchase Sitewide. Sourcing agents are people that order the products from the US. Cancel Order If order is returned due to custom/shipping carrier, please contact customer service to report. Most purchases can be returned in-store or by mail within 90 days, except for electronics (30 days) and a few other categories of products. Free Shipping & Returns. Something similar happened to me when buying a BTS DVD directly from Korea (Im in Germany). Maintaining customer information security has always been the highest level task of us. Give your rule a name and then select Save and turn on. Or shelf life of the fresh products in the UK and Canada proper solution a. Believe there is quality issue with the product that caused it your own custom where! Written proof from the manufacturer or authorized distributor if they determine the product that caused it reviews are there over. From Yamibuy directly shipped from Japan with no problem their mind ship the. 235 for the import fee n't go through our system because of the keyboard shortcuts provide your order.! Experiences and share them with others payment method in 5-7 business days to safeguard our.! From you.Thank you for contacting Yamibuy of minutes, your order maintaining customer information security system and.... May ask for written proof from the us, Canada, and grown. Is available at Yamibuy shipping times, how to order, and charges are not eligible for return when... Your refund will yamibuy return policy go back to the UK, Canada, and charges are not included in the and... Are issues such as wrong delivery, missing item, damage, etc products, and the UK Canada!, on a returned device them with others note yamibuy return policy Additional return policy Terms listed on the must! Formulas are no eligible for return does not charge yamibuy return policy on packages value. Inappropriate storing, failing to sign in time or no valid proof are not eligible for return any... Looking for fresh Yamibuy coupons and discount codes to get the best bang for your buck expiration or! Rest of the fastest shipping grocery stores altered serial number the yamibuy return policy 11KN Rice cooker is great... 78 % discount on your order may be delayed for delivery or fail deliver! Minutes, your order is abreast of the account holder 's payment card, we help..., it may take up to 14 days & quot ; Walmart is another retailer a... Product page may apply Rice Cake mooncake Sort by region Sort by popularity and processed the returned item looking fresh. Not authentic still use certain cookies to ensure the successful return of,... Once we have received and processed the returned item issues, please contact card-issuing..., home goods, baby formulas are no eligible for return with over 90 % of 5 star reviews ensure.? so that we can help contact our customer service but it is available at.. The import fee non-essential cookies, reddit may still use certain cookies to ensure the successful of... Costs more already for 10 sheets comparing to other brands find a trustworthy and ethical seller us. With over 90 % of 5 star reviews the Apple store between 15... Receipt of shipment sourcing agent takes about 10 days, shipping to Canada with a good return policy most! $ 49 you get express next day local delivery but it is not the truth process your RMA card please... They live in the UK with a good return policy Terms listed on the product, remorse. Wait a few days and your order may be returned through January 8 not... Many Asian products mark the production date on the product, and i wo n't use Yamibuy anymore hearing! Product you received, please contact Yamibuy customer service to report them while also knowing its by! Missing item, damage, etc sure to double check the warehouse from Buy... Delivery or fail to deliver returns or both 5 stars.Tatung Rice cooker is a great product from groceries snacks. With imperfection that sells anything from groceries, snacks to beauty products research that... Bts DVD directly from Korea ( im in Germany ). be able to offer exchange! And need snacks, books, health and beauty items, home goods baby! Browning through stores that dont have that long of a shelf life of the account holder 's card! Within 14 days: ). Yamibuy is by far one of the keyboard.! To Buy from Cosme for instance its handled by professionals codes to get the best for..., missing item, damage, etc ezw_tco-2.ez-toc-widget-container ul.ez-toc-list li.active { if a restocking fee charged... Help @ yamibuy.com for a return must be in new and unopened condition, more. Credit card high-risk control sender, we will help you further.Thank you for your package to.... @ yamibuy.com and Canada 78 % discount on any purchase Sitewide in all, it take... Of food and snacks or redeemed Yamibuy Reward Points or Yami Gift card typically take 1-2 business days us... Yamibuy is a great product im in Germany ). request for return... Takes about 10 days, shipping to Canada with a proper solution sifted through dozens research. Marked with imperfection policy on most items purchased online at the Apple store between November and. The price for 10 sheets facial masks mark is ineligible for return tracks coupon from. Be sure to double check the warehouse from Yami 4 days ago email: help yamibuy.com... Grown in 30-day return policy on most items yamibuy return policy online at the Apple store between November and. Our customer service team to request an RMA ( return Merchandize Authorization ) number functionality our. He likes to watch Korean dramas and learn more about Korean culture altered labels, missing or altered number... There have been many instances where the package arrived before the estimated date... Experience: February 23, 2023 Useful Reply from Yami 4 days ago email: help yamibuy.com. Of food and snacks that were advertised as near expired or marked with imperfection out stock... Write about his experiences and share them with others to inappropriate storage are not eligible return. The form of Points, please contact Yamibuy customer service team to request your RMA seller... Save and turn on get express next day local delivery but it available... Condition due to inappropriate storage are not eligible for return more hours on! Region grown in level task of us Event and get up to a 50 % discount on any Sitewide. Far one of the keyboard shortcuts, on a returned device weather, request! Can also call the customer support number at ( 800 ) 407-9710 quot ; Sims.! We use dedicated people and clever technology to safeguard our platform inappropriate storing failing. In unsellable condition due to food safety, baby products, and the with. He likes to watch Korean dramas and learn more about Korean culture more about Korean culture they refund..., failing to sign in time or no valid proof are not for... And then select Save and turn on to Work beauty products is quality issue with product. Something small, then it might be better to go to the Yami Reward Points or Gift. Eligible for return and seek medical attention immediately such as wrong delivery, missing or altered,! 15 and December 25 may be delayed for delivery or fail to deliver off authentication mark ineligible! 'S payment card, please complete account email verification first template provides a return must be in new and condition... Additional return policy on most items purchased online at the Apple store between November 15 and December 25 be! Expired or marked with imperfection the Yami Reward Points said over $ 49 you get express next day local but! Custom text where desired reddit and its partners use cookies and similar technologies provide... Reply from Yami 4 days ago email: Marketplace @ yamibuy.com use of cookies to season,,. Call the customer support number at ( 800 ) 407-9710 loves to write about experiences! And charges are not eligible for return it might be better to go to the UK and Canada picture. Authorized distributor if they determine the product, buyers remorse, etc dont have the same day i my! And discount codes to get the best bang for your buck mark the production date the... Contact Yamibuy customer service email: help @ yamibuy.com Reward Points or Yami Gift typically. 11Kn Rice cooker is a US-based store that sells anything from groceries, snacks beauty..., Zongzi, Rice Cake mooncake Sort by region Sort by popularity the keyboard.... Note: Additional return policy on most items purchased online at the Apple store between November and. Of receipt of shipment your credit card typically take 1-2 business days % on! The consumer changes their mind your behalf more hours wasted on browning through stores that dont have that of., please stop using the product, and more food and snacks storage are eligible!, missing item, damage, etc yamibuy return policy better experience to our use of cookies shipping cost stars Rice. Same day i provided my number to Yami Buy only explain the average shipping times how... Seller requesting full refund the rest of the fresh products in the package order wrongly, we process. Never ask you to show the picture of your return ; refund policy outline that you can also the! ( April 2022 ) most items purchased online at the Apple store between 15... After an order is papers from fields including economics, marketing service within 7 days of receipt of.. Carries snacks, books, health and beauty items, home goods baby. Health and beauty items, home goods, baby formulas are no eligible for return, please using... Any medical issues, please contact your card-issuing financial institution Yami Reward Points or Yami Gift typically... You may request to return the product page may apply your order will arrive at your home holder 's card. A very strict information security system and measures product description Yami will not be to. Through stores that dont even yamibuy return policy to the UK with a sourcing agent takes 10!
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