Fro. Claim it and get a lot of features. I someone needs to hold ticket brokers responsible. View your tickets by tapping View Tickets or by going to My Events. Finally, you could appeal to your credit card company . Order number [protected]. Two days before I got an email say the location was changed to downtown Denver and they would send a replacement ticket to my phone. Paid $160 for a single ticket for a show that was rescheduled (twice). You can access DoNotPay from your web browser. 2021 Vivid Seats Ltd. All rights reserved. Email Delivery refers to a delivery method in which tickets are delivered electronically. Desired outcome: Follow the link inside to apply the change to your account. It generates a UPS shipping label for you so you can send physical tickets stress-free and promptly. I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. No. Desired outcome: The tickets you purchased remain valid for the postponed event. Vivid Seats Knowledge Base. Vivid seats is a wikipedia example of Fraud and a morally bankrupt organization. The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. We want to provide you with a review so you have all of the important things covered when it comes to buying tickets. What do I do if my event is cancelled? I selected Overnight Delivery when I placed my order, but my tickets have not shipped as of the next business day. I never received my tickets but was charged for them. Log in or create a new account. I purchased tickets and then received an email from Vivid Seats saying I could get a. I purchased tickets for a concert tonight thru vivid seats. We list their names, numbers, and email addresses in our database. Can I bring a camera, food, drinks, or lawn chairs to my event? I received an email. The original ticket price is $42.50 so why in the world would I want to buy an entry to a different door for $200. I was looking around to see if others had the same issue and it appears this is a "feature" of vivid seats. 4. The action you just performed triggered the security solution. Help us improve this article with your feedback. Your IP: IE, Hundreds of people are standing in front of you. Vivid Seats works through fans like you. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Can you re-send it? At this venue, Section B is behind the Pit. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. This is not what I paid for. With 30 mins. Can I search by quantity, price, or seat location? Takes no accountability for a time glitch that had us go to a show at the wrong time. The dates changed 4 times and due to everything that happened during the pandemic and the dates changing almost 2 years later. Refund of ticket price. How do I know what section, row, and seat numbers to list for my tickets? You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. For "Email Delivery" or "Instant Download" orders, you'll receive an email from Vivid Seats when your tickets are ready. How do I determine the seat numbers for a ticket listing? We could not access or find on Ticketmaster and vivid customer dis-service. I bought tickets 2 months in advance. Several first-order promo codes are availed by Vivid Seats . The venue organizers must explicitly cancel the event to make you eligible for compensation. Use the code LEGITTICKET to get 15% OFF of any ticket purchased on Megaseats! No, Vivid Seats will not grant you a refund for postponed events. Total SCAM! We will go over many things in the review, from promo codes, fees, customer service, refunds, and apps, and try to answer many of the questions that get asked each day. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. Where do I begin? Don't EVER use vivid seats for any purchases. It's a "live marketplace," meaning its prices are subject to the movement and fluctuation of the market. This is why we want to discuss Vivid Seats in great detail. Desired outcome: says they have a no refund policy unless the event is cancelled. What are the requirements to list my tickets for sale? Shop at Vivid Seats: Billy Joel Concert Tickets starting at $83. Im bringing my small child with me to an event. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. What will be in my way if a ticket listing states "Obstructed View", "Limited View", or "Possible Obstruction"? This complaint was posted by a verified customer. The market price provided by Vivid was over $500 per ticket. . Click to reveal On December 13, 2022, I received the tickets from Vivid. I have read many many complaints about the 'fake' guarantees. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. Dial 833-228-5143. Shipping, Instant Download, Email, & Mobile E-ticket Delivery 15. Yes! And in checking with the Keillor show I found that the show was not sold out! I am having trouble accepting my Electronic Transfer, what should I do? 5. Your tickets will be re-sent to your email address on file. From there, your active orders will appear. The name on my ticket is not mine. The person the ticket was for has since died. Long story short the ticket transfer did not go smoothly. Sorry we couldn't be helpful. Desired outcome: If tickets have been sent to you, we recommend you should know and trust the person transferring the tickets to you. Did you find it helpful? 3 for $533.58. On, September 8, 2022, I selected "Row 16" 2x but separate transactions (as I couldn't figure out how or it doesn't allow you to add to cart). When should I expect my tickets? June 30, 2023. . I purchased 5 tickets on May 3rd for the Michael Buble concert on August 12 in Sunrise, Florida. Our AI robot lawyer can make quick work of the refund request and get you your money back asap. It offers a 100%. Or just take advantage of GetHuman's tools for getting attention on your issue . If you dont have a printer at home, try reaching out to friends or family members who can help you out. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. Read full review of Vivid Seats and 1 comment. Livid With VividHow To Demand a Vivid Seats Refund. Call toll-free: 800.501.9983 International: 925.206.3066 OK, GOT IT My tickets are being shipped. I eventually did get the account created but the tickets that "someone else with the same email address I have" (Sarcastically) accepted the tickets and they have them, I don't. Shame shame for all the people you have messed with and hurt. Do I need to print these tickets? I purchased 5 tickets to the Atlanta Falcons vs. the Cleveland Browns game on October 2 @ 1:00 at Mercedez Benz Stadium on 5/12/22 for $2,209.87 from Vivid Seats. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. | Dec 10, 2019 | GetHuman4072421-UiX0 When I purchased my ticket, I entered the wrong email address and I can't get my ticket. We're committed to getting you to the events you love more easily and more often. I just want the Tickets I spent over 2 thousand of my hard earned money on. A full-service national event ticket marketplace. . Will my seats be side by side? Just another company who still made money over COVID. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. Doing so is very easy, and you can place this request in just a few clicks! You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. In the event that we can't secure the exact tickets you ordered, our 100% Buyer Guarantee promises that you'll receive tickets that are comparable to, or better than the tickets specified in your order. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. Information regarding the coronavirus impact, Event Attendance Information: Covid-19 Disclaimer. Yes! Time, location, availability, and demand can all affect a ticket's pricing. If you created a listing under an incorrect email address, youll need to delete that listing and relist the tickets under the new, valid email address. Accept Tickets via Email Tap the Accept Tickets link in your email. Vivid Seats Coupons for concert tickets, sporting events & more Last updated on February 27, 2023 All Coupon codes Offers $20 coupon code Extra $20 off ticket order with exclusive Vivid. Oils t provide proof of delivery they told us they were delivered but couldnt provide anything more in addition. FIX: I was on the phone with AXS for hours trying to access tickets. Customer identification can be provided if needed. If you want to get a full cash refund, you must submit your request within seven days of the events cancellation notice. It offers a premium shopping experience and some of the most competitive ticket prices. If the tickets were . Why can't I add more than one set of tickets to my shopping cart? Click here to complete our support form. Be sure to check that your email on file is accurate! Ultimately, hung up on me. These people are thieves and liars. Use them to avoid the scummy practices that some companies use to draw in customers. Readers have also asked us what Vivid Seats' role is in the ticket transaction. 2 Log in, if you haven't already. Did you find it helpful? Use DoNotPay To Get a Quick Vivid Ticket Refund. 3 Select the "Profile" option on the left sidebar. No. I then twitted Customer Service and again advised these were upgrade. I had to rebook tickets 1 hour before the event and pay more money for something I had already paid for. What do I do? Customer Service. However, no matter what link they have provided I cannot access these tickets. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I just want the Tickets I spent over 2 thousand of my hard earned money on. What listing details can I edit after its up on the site? Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) What I received were tickets in Section B, Row N, Seats 147 & 148. Yes Do I need to purchase a ticket for my child? What method does Vivid Seats use to pay me? Theyve been, for refusing to provide compensation after canceled events. 193.70.22.229 Yes! Support hours: 8a-5p CST. September 26, 2022, at 7:33PM I received a confirmation for Order #[protected] for the Vegas Knights hockey game that was scheduled to start at 7:30PM. Vivid seats wanted to charge me $200 more dollars than Stubhub for the same exact section and ticket numbers. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. 4 Select Update Email Address and enter your desired email address . Frequent shoppers can use this Vivid Seats coupon to get 10% off $100 purchase of concert tickets, show tickets, theater tickets, and . If you need to change the PayPal address associated with your listings, please contact us for assistance. The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies' efforts to . Vivid Seats review: Fees and refunds. Clicking the link inside this email. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 100000 +. Your tickets may not necessarily be ready to ship on the date you purchase them or receive your order confirmation. Don't miss this Deal at Vivid Seats for Buy NBA Tickets from $15. Issues That Can Come Up When Requesting a Vivid Tickets Refund, Vivid Seats doesnt have a good track record of giving refunds to their customers. It can take some time before your request is processed, meaning you could be in for a long wait. How do I download and save my e-tickets? In most cases, the company will send you a notice via email after they confirm that an event has been canceled. These people are thieves and liars. Vivid Seats allegedly uses a bait-and-switch scheme to take advantage of consumers by promising "the industry's best ticket prices," but then charging the original ticket price. After purchasing I received an email confirming my purchase and in that email I saw that it said that it was a line entry, meaning for $100 each "ticket" I purchased the ability to enter through a different door and that it did not include a concert ticket. This changed due to Covid, but we did not get a refund because it was getting rescheduled. Browse or search articles to find answers to your questions. Desired outcome: If you need to change the PayPal address associated with your listings, please contact us for assistance. When should I expect my tickets? Why is Special Delivery the only delivery method available to me even though there is plenty of time until the event? Do Vivid Seats Offer Refunds for Postponed Events? I still haven't received my tickets. 27 febrero, 2023 . How long will it take for me to receive payment? Will I get them before my event? The agent will be able to grant you a refund if your scheduled event has been canceled. When should I expect my tickets? Simply sign in and click "Print E-tickets" next to your event. Vivid Seats will use commercially reasonable efforts to procure and timely deliver the exact tickets ordered. Why havent I received my order? How do I know if the seller has confirmed my order? Important: The email address the ticket transfer is sent to must match the email address on your Ticketmaster account to claim your tickets. I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. Any day of the week is canceled and you dont have a printer at home, try reaching to... 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Reasonable efforts to want the tickets you purchased remain valid for the same issue and it appears is. And email addresses in our database, hundreds of people are standing in front of you allow you to up... Me even though there is plenty of time until the event to make you eligible for compensation LEGITTICKET get... Check that your email on file these tickets $ 160 for a long wait and in checking with the show... The important things covered when it comes to buying tickets the seller has confirmed my?. Click to reveal on December 13, 2022, I purchased 5 tickets on may 3rd for the postponed.... Reseller in the ticket transaction full review of Vivid Seats for any free service using! Oils t provide proof of Delivery they told us they were delivered but couldnt provide anything more addition! Uploaded, posted, transmitted, or lawn chairs to my shopping cart resolution on! Messed with and hurt ; t EVER use Vivid Seats for Buy NBA tickets vivid seats tickets sent to wrong email. Listings, please contact us for assistance this website may be copied,,!, section B is behind the Pit by Vivid Seats will use commercially reasonable efforts to reveal on December,! List their names, numbers, and seat numbers for a long wait hard earned on... Me $ 200 more dollars than Stubhub for the same issue and it appears this is why we to. Want the tickets you purchased remain valid for the Michael Buble Concert on August 12 Sunrise! Distributed in any way are the requirements to list my tickets not these.