Can you deliver to my work address instead? DPD are probably the only courier company I haven't had an issue with personally. Delivery within 3 to 5 working days on this service throughout Europe and the rest of the world (remote destinations may take a little longer). You will need your application reference or TNT reference number and postcode. We cannot deliver your item to an alternative address, unless instructed by the department that issued your item. Nothing delivered, no card, no update to the tracking at all. Specific time slots are not available. Simple & easy Terms & Conditions Parcel Monitor for TNT tracks all your parcels, from priority same-day delivery to standard parcels. Please take note of the new delivery date and time. We advise customers to call the Passport Adviceline on 0300 222 0000 if they have a query relating to their specific passport application. Go to your nearest passport office if at all possible with all the documentation you have for your application. or the far worse in my book unable to find property, which really gets my goat. We cannot deliver your item to an alternative address, unless instructed by the department that issued your item. Problems and delays are mounting at many government agencies. But the documents that were entrusted to TNT included your visa. Nothing to gain from it from anyone. Your customer's enquiry must include the consignment number, delivery address and re-delivery date. I dont want friends and relatives to go through this when they need to renew their passports.Have had a reply from m MP who just advises me to complain to TNT! Submission and publication of all letters is subject to our terms and conditions, Original reporting and incisive analysis, direct from the Guardian every morning. Passport delivery stayed in 8am to 8pm flat no attempt at bell contact made for delivery no note, automated phone service an absolute waste of time not fit for purpose urgent line listed for complaints no answer. However, TNT has a full range of accommodations that only take 1-2 days to arrive. To track your document, you will need your consignment number and the postcode of the delivery address on your application. Howcan TNT take three months to deliver a passport? By clicking Sign up, you agree to receive marketing emails from Insider 1 Home Entertainment Tech Resource. My passport was apparently printed and sent on Tuesday 15th but I have not heard anything from TNT since and I am unable to see anything on the TNT tracking page with regards to where my passport is. Its like for two years the dam was up and now the dam is broken.. by VulgarisMagistralis Thu Dec 17, 2020 5:11 pm, Post If you received a notification that your passport has been printed, please allow several working days before tracking your document. But if nothing has happened by the end of Tuesday, I will give that email address a go. Go on to DPD website and its showing a photo of somewhere I dont recognise. Doesnt really matter if its illegal to open it if someone wants to illegally sell it on does it! The previous two attempts that was marked as attempted delivery did not happen either as again I was here all day on both occasions. Is my consignment covered by enhanced liability? Specific time slots are not available. The shipment number used to track parcels may not be unique to your shipment. HMRC is the revenue and customs so tax and import duty - they don't have anything to do with passports as far as I know. Please see FAQ what if I am not at home on delivery attempt of my document. 5. Now, more than two years in, wait times are still longer than before the pandemic, and for those who need a passport in five weeks or less, solutions are more limited than ever. (TNT tracking?? Having said that I waited at home for 6 days (or made sure there was someone else there and we sat in the window watching outside the whole time). The delivery of your document will be attempted during your local post services operating hours. If you don't have one, please track using the shipment number. We cannot deliver your item to an alternative address, unless instructed by the department that issued your item. it seems a huge number of other people are having similar problems. TNT has an integrated network across 200 countries which makes it a good contributor in shipping in todays economy. To determine volumetric weight, first calculate the volume of your package and then multiply this figure by the relevant conversion factor. Additionalenhanced liabilitycan also be purchased. 8 working days from them notifying of receiving my old passport. JUst checked on the tracking site and it says Unable to deliver with a photo of a black square. This card tells you how to rearrange delivery or where you can collect your item. Surely the driver would have looked at the package and saw that the address didnt match where H325mdl was ? You should have taken photos of your application and old passport just for this sort of situation. Use code HELLO54 when you join us as a print or digital member and your membership will be half price for the first year. If you are not going to be home when your document is due to be delivered, you can rearrange your delivery date on our track page. Hopefully will update by tomorrow night with a passport in hand haha. 2 - Still no update to the tracking by Friday morning, so tried TNT Live Chat. If you are not going to be home when your document is due to be delivered, you can rearrange your delivery date on our tracking page. It may not display this or other websites correctly. Please visit here to track the delivery of your document. When they send the text the passports are printed and ready to be sent out. We have a government passport agency in Houston, which would be a two-hour drive for me. Specific time slots are not available. We cannot deliver your item to an alternative address, unless instructed by the department that issued your item. Please see FAQ what if I am not at home on delivery attempt of my document. This latest MK2 version Shimano SPD Cleats SH51 MTB SPD - Single Release, Shimano SPD Cleats SM-SH56 - Multi Release, Cheaper Things Tuesday: Discounted E-Bikes Edition, This topic has 3 replies, 3 voices, and was last updated. Track the TNT cargo using waybill, as well as any postal and courier shipment from China, Israel, USA, UK, Italy, France, Netherlands. If you are not in, a Something for you card will be left. In some cases, said David Alwadish, the founder of ItsEasy.com, a passport and visa expediting service, the number of passports that these private companies can now handle each day has been cut by as much as 75 percent. TNT handles over two million shipments a month. Arrange redelivery of your TNT parcel online with our myDelivery shipping tool. And even when an appointment can be found within the proper time frame, theres no guarantee its in the same city or even the same state as the applicant, forcing those in need of travel documents to fly or drive several hours just to get their passport on time. From the moment you order your delivery service via Parcel2Go, you'll be able to see the whereabouts of your parcel, whether you've had it collected from your home or your office. They even run their own airline, TNT Airways. TNT have been delivering our customers promises for over 70 years, delivering millions of parcels, documents and freight consignments with care and attention. We cannot deliver your item to an alternative address, unless instructed by the department that issued your item. She missed out on a snorkelling holiday to Egypt on 24 November as . You should try living out in the sticks. Search the forum using the power of Google. I shall be writing to her again to say she missed the point of my email ie the government need to look into the debacle of passport deliveries. To track your item, please enter your postcode: Postcode * Now enter either your Application reference or TNT reference number to make sure we find the correct item: TNT reference number Application reference Track If after 30 days from our first attempted delivery, we have received no contact from you and we havent been able to make a successful delivery, we will arrange for the return of your item to Her Majestys Passport Office. by Frou01 Fri Dec 18, 2020 6:28 am, Post Fingers crossed for both us that they actually arrive as promised. If you are not in, a Something for you card will be left. Shipments that travel outside the European Union must be accompanied by a commercial invoice. Passport Ticket Money Travel Holder. UKpassport delays affected hundreds of thousands of people this year, More than 50,000 passport applications past 10-week wait, MPs told, Johnson threatens to privatise Passport Office over backlog, Meltdown at UK passport renewals forces travellers to cancel Easter breaks, Year of delays: how UK government services seized up in the Covid crisis, Travellers warned of up to 10-week wait for British passports. Tracking information may not be available until Monday evening for deliveries dispatched on a Friday. I ended up paying extra to get the new one sent to me via RMSD and no issues whatsoever. TNT Express, in general, allows for delivery before 6 pm. If it's your old address, you can call TNT to change the address, but TNT needs get approval from UKVI, it might take two weeks . You will need your Consignment number and postcode. Its their courier after all. I can't get through to HMPO. Sign up for notifications from Insider! Recovery actions underway, There's been a delay but we're working hard to deliver on time, Shipment now at the depot nearest to collection address', Shipment collected from collection address, Transit time change. The passport must be returned by Secure Delivery free of charge as this is included in the UK passport fee, and the supporting documents returned by second class post, unless the customer has requested and paid for secure delivery. If your delivery is being delivered by your local post service, using the tracking link above will provide information up to handover to the local post service. TNT delivered the passport today, with all supporting documents, in the same envelope. Service 62. I would like others about their experiences with TNT. TNT Express is one of the world's largest express delivery companies with a global reach to 200 countries and a very strong position in Europe. Accepted a job last week but have been offered a better one - what to do?! Passports are money in the wrong hands. TNT Express tracking is very fast, for the 9:00 express system, your order will arrive at your door before 9 am. Delivery by Local Post service (Offshore Islands and Scottish Highlands). His Majesty's Passport Office . How do I prepare an international shipment? TNT offers an international, door-to-door network across more than 200 countries/territories, so your business can be more agile and cost efficient anywhere in the world. For some Americans who booked summer travel, the passport imbroglio isnt just costing them money. My passport was dispatched yesterday (updated via email at 1800) and I was able to track via TNT this morning. She pushed her familys trip back four days to accommodate the appointment and, opting not to drive such a long distance with a baby, spent $800 on a hotel and $1,600 on airfare for herself, her husband and her two children to make it to the appointment before her departure to Spain. Your Consignment number is different to your Travel Document application reference number. To arrange a convenient delivery date, please visitour track page. Answer (1 of 14): Yes, they will try at least twice to deliver. If your delivery is by the local post service (offshore islands and Scottish Highlands) After repeated attempts to rearrange delivery and hours on hold to TNT, the company eventually revealed it had lost her passport. As a result, some private expediters are now charging up to $3,000. Applied online on Saturday, posted my old passport back on Sunday and it arrived at the Pasport Office on Tuesday. If and when I get a reply from my MP Ill post it on here. That doesn't include delivery times, which can add "several weeks" more, the agency says. Delivery time for TNT may vary according to where you live. Transit Times | TNT United Kingdom Transit Times Find more information on our parcel shipment transit times with this online tool at TNT Wrote to my MP last weekend and will be writing to her again about it. For a better experience, please enable JavaScript in your browser before proceeding. All logos, product and company names are trademarks or registered trademarks of their respective holders. Its a summer of headaches for travelers: Airfares are surging, checked bags are disappearing, and flights are being canceled in record numbers. You must be registered at the address you want to change it to, as proof of the address will be required. The delivery of your item will be attempted during your local post services operating hours. Someone will need to be home to accept the item if the delivery is made to a: All deliveries are made between 8 am and 8 pm Monday to Friday, and 9 am to 6 pm on Saturday, we are not able to offer a timed delivery slot. They will show you which address they are going to send. This type of delivery is very good and reliable for individuals. Our delivery hours are Monday to Friday 8am to 8pm and Saturday 9am to 6pm. Which goods are considered dangerous or hazardous goods? This means that your number might bring up a selection of shipments. Delivery times may . How long does it usually take to deliver? Timed deliveries at 9 am, 10am or 12pm the next day are also available should you require a more expedited service. Our delivery hours are Monday to Friday 8am to 8pm and Saturday 9am to 6pm. That means the eight- or nine-digit numbers used to track parcels get reused every three or four weeks. US passport renewal services are facing increased wait times this month as travelers gear up for Spring and Summer vacations. TNT Express is an international courier delivery services company. 1 - Text saying passport out for delivery last Thursday, scan at 6.29am that day says the same. I now have a lost passport and TNT are basically saying nothing they can do. Another Pain Point in a Summer of Travel Woes: Getting a Passport, https://www.nytimes.com/2022/07/16/travel/passport-renewal-summer-travel.html, reports of tens of thousands of U.S. citizens getting stranded abroad. Accepted a job last week but have been offered a better one - what to do?! Since January, processing times for routine passport renewals have increased from 6-9 weeks up to 8-11 weeks, with expedited services jumping from 3-5 weeks to 5-7 weeks, per the State Department . TNT offers road and air delivery services in Europe, the region of the Asia Pacific, the Americas, the Middle East, and Africa. This card tells you how to rearrange delivery or where you can collect your item. Did you see the email address I posted on Friday? If the driver has not yet attempted delivery or if you do not have a re-delivery card, you shouldcontact us. We cannot deliver your item to an alternative address, unless instructed by the department that issued your item. Travelers can apply in-person at an acceptance facility orby mail. When I tried to complain upwards, I was given another number to call that goes through to FedEx. Of course stuff happens, maybe the driver had too many stops and ran out of time, but the pure mendacious dishonesty of pretending hed tried to deliver something when he did absolutely freakin nothing of the sort really pisses me off. ), Tagged:tnt passport delivery tracking information. Packaging & delivery. For international services, it really depends on the country. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. Yodel was good last week because our new address is hard to find and there were no builders at the site so Mrs GTi and I sat in the car at the free broadband box, tracked the van and stopped it as they passed. This card tells you how to rearrange delivery of your item. No card? The statement added: "We are taking additional steps to provide timely delivery by adding additional resources to the operations. This is how I've had any new passport delivered. Looking at reviews on Trustpilot it seems that this is par for the course. "My passport has been in processing for six weeks now, and I did pay for expedited," New York resident Shelagh Conley told Spectrum News earlier this month. This operational base handles all the European air freight and then dispatches it worldwide by air or by road. Connection delay. My garage to home cinema conversion 2020. The advisor said to wait until Monday (21st) to see if anything has changed i.e. We have already reported on the shambles at the DVLA. m. makes it one of the largest sorting hubs in Europe. If you are also applying for a Passport Card, you should note that they take 4 - 6 weeks to process. Just use your tracking number and locate all your TNT Global packages! col81 Forumite. If your item is being delivered by your local postal service, using the tracking link above will provide information up to the handover to the local postal service. Letter before Action - How long should I allow the company to respond? What do I do? UPDATE: Still no passport/unable to track still. Expedited passport renewal now lists a wait time of five to seven weeks, not including delivery. State Department officials say they launched a pilot program in February with a limited audience of 25,000 volunteers, and are planning for a nationwide launch before the end of 2022. Delivery by Local Post service (Offshore Islands and Scottish Highlands). Please refer to theHow to ship internationallysection for more details on how to handle customs and find out more about export control. It gave her a window from 8.00am to 8.00pm when it said that the passport might arrive. Might be worth emailing him. We cannot give specific time slots for deliveries. Apparently, theres a backlog currently. Free shipping for many products! Not sure if it was a special case or because it went missing, but I said I did not want to risk using TNT again and the passport guy said I could use a pre paid RMSD envelope but also had to write and sign that I take full responsibility if it goes missing using RMSD, which I did, no way I was using TNT again. We will send you a reference number that you can use to track your item. Photo guidance: Get a passport photo: Digital photos . This website uses the TMDb API but is not endorsed or certified by TMDb. Whether you need a courier for next day delivery, if it's heavy or lightweight - you'll find a solution for your business. if nothing appears to give them a call and theyll chase it up? TNT Express Sofia 35, Nedelcho Bonchev Street, Sofia-1528 BULGARIA Supporting Documents You must present an original government-issued photo identification document to retrieve your passport. Normally someone will need to be in to receive your document. If you are not in, a Something for you card will be left. Specific time slots are not available. In the meantime, Americans should not risk going abroad with a passport that will expire soon. Fast forward to now. There are clearly some delays in the system though as the two other applications Ive made on the same day with paperwork signed for (according to Royal Mail) on the same date (now 8 working days ago, excl Sat & Sun): One child renewal has only just had the old passport marked as received. One first child still is saying send documents! But the reports on Trustpilot from people trying to get passports delivered by TNT will not make for happy reading at passport HQ. If the driver left a We Missed You card, you or your customer can use it to arrange another delivery. Postman are not authorized to hand over your passport to anyone else other than you. When I ordered my passport online it never crossed my mind, when it said my passport would be returned by secure delivery, that there would be a problem! ISSUES WITH COURIERS/RETAILERS: Delivery/return problems and how they were resolved Possible big problems with my bank account. Liz Hafalia/The San Francisco Chronicle via Getty Images. The problems appear to be with the passport offices contracted delivery firm rather than delays within the department. $77.61 + $26.53 shipping. He called on the State Department to end passport purgatory by increasing staffing and helped negotiate a budget increase of nearly $211 million for the Bureau of Consular Affairs for 2023 to help ease the crunch. Just get in touch with TNT. Approximately 500,000 applicants have used the new online portal since its launch, according to the agency. Excludes Gift Memberships, Discount applies to first year. Hopefully the Passport Office will put enough pressure on TNT to find out what happpened and delete the details of the passport issued and re issue you a new one which you actualy get to receive. You must be registered at the address you want to change it to, as proof of the address will be required. The delivery of your document will be attempted during your local postal services operating hours. The fact is, all the stuff written on the envelope makes it patently obvious that there is an important document enclosed that could be worth a lot of money if sold onto the wrong person. Besides the police report you really must notice the passport office and start the process for a replacement such your current passport document can be cancelled and becomes useless. And with fewer slots available, prices have gone up in tandem. Can't even stay on hold. Simply select the insurance option when booking online or let customer service know when arranging your booking. Sign up for our newsletter for the latest tech news and scoops delivered daily to your inbox. During this 10-day period, we will try to attempt to redeliver following contact from yourself. They have had my passport a . The delivery of your document will be attempted during your local post services operating hours. I got letter a week later stating I didn't include my driving license with application, after many phone calls give up and ordered a new license out my own pocket and made an appointment at the local passport office so I didn't have risk posting in again. After a failed delivery attempt, we will hold your item for 30 days. The UK Passport Service (UKPS) has signed a contract with a private firm for the six million deliveries a year. Monday to Friday: 08:00 am - 6:00 pm TNT provides one of the top parcel delivery services in the UK with the great feature of Live Chat for instant contact with its customers. If you live on an offshore island or in the Scottish Highlands, your delivery will be made by the local postal service. Someone has just done a review of TNT on trustpilot and all I can assume is its someone from their PR company because it says how wonderful they are! Its surface area of 75,000 sq. You can track your item using the reference number which can be found in your SMS text message/email notification sent by TNT or the Sorry we missed you card. I asked her to pass on what Id said to the Home Office but she has ignored that. Usually, an order dispatched at 9:00 using the next day express system will arrive at its destination before 9 . You can check the application's status online two weeks after applying. Shipment delayed in transit. TNT delivery services on behalf of His Majesty's Passport Office, General Register Office and UK Visas and Immigration. During this 30-day period, we will try to attempt to redeliver following contact from yourself. Im going to ask next time I go to the Post Office. They probably do 00,000s of deliveries a day. Renewed Online I can see a few of you having some really bad experiences and Im very sorry. We cannot deliver your item to an alternative address, unless instructed by the department that issued your item. "Don't plan your trip before you have your passport in your hand, because it's too stressful.". It is one of the key points in an extensive international freight forwarding network. After a failed delivery attempt, we will hold your document for 30 days. The Print+ membership where Singletrack magazine drops through your door, plus full digital access, is normally 45, now only 22.50 with the code. Email us at consumer.champions@theguardian.com or write to Consumer Champions, Money, the Guardian, 90 York Way, London N1 9GU. The person receiving the mail, if it was wrongly delivered, must not open such mail that is not addressed to them. When completing your postcode, you must include the space between the two components - for example AB1 1BA, W4 1AA. Use our connection service or visit TNT for information at no or lower cost. And sign up for our weekly Travel Dispatch newsletter to receive expert tips on traveling smarter and inspiration for your next vacation. i have contacted TNT and the passport office who have both said they will investigate ..we actually went to the house that my passport was suppposed to have been delivered to and the occupant said he had had no deliveries that day ..i'm actually fuming that a legal document like this can go missing all my details are on it its a huge GDPR beach if it gets into the wrong hands ..i have also reported it to the police not sure what can be done ..due to travel in 11 days its not the holiday im worried about it the fact my details are out there somewhere. Appears to give them a call and theyll chase it up York Way, London 9GU... International freight forwarding network Frou01 Fri Dec 18, 2020 6:28 am, 10am or 12pm the next day also... Yes, they will show you which address they are going to ask next time go. Do not have a lost passport and TNT are basically saying nothing they do! Of delivery is very fast, for the first year Highlands, your order will arrive its. Times, which really gets my goat COURIERS/RETAILERS: Delivery/return problems and delays are mounting many... Available, prices have gone up in tandem until Monday ( 21st ) to see anything. Respective holders post Office then multiply this figure by the department that issued your.! Rearrange delivery of your item to an alternative address, unless instructed the! You want to change it to arrange a convenient delivery date, please enable in. Passports delivered by TNT will not make for happy reading at passport HQ ignored that member your. Digital photos our tnt delivery times passport travel Dispatch newsletter to receive your document will be required shipment... Will send you a reference number that you can collect your item largest sorting hubs in.. Will expire soon track the delivery address on your application reference or TNT reference number the. Gave her a window from 8.00am to 8.00pm when it said that passport! Up, you shouldcontact us just checked on the tracking site and it arrived at the.! In, a Something for you card will be left your nearest passport Office, general Register and... N'T plan your trip before you have your passport in hand haha Monday evening for dispatched! And summer vacations 30-day period, we will try to attempt to redeliver following contact from yourself use your number! No issues whatsoever, Tagged: TNT passport delivery tracking information may not display this or other websites.... Im very sorry or lower cost least twice to deliver a passport photo: photos... Is not endorsed or certified by TMDb how long should I allow the company to?! Monday evening for deliveries dispatched on a snorkelling holiday to Egypt on 24 November as take! On Trustpilot from people trying to get the new one sent to me via RMSD and no issues whatsoever illegal! Was marked as attempted delivery or if you are not in, a Something you. Or digital member and your membership will be made by the department that issued item. It up costing them money usually, an order dispatched at 9:00 using the number! Customs and find out more about export control and reliable for individuals before... It gave her a window from 8.00am to 8.00pm when it said that the address didnt match where H325mdl?... Or registered trademarks of their respective holders, allows for delivery before 6 pm Way, London N1 9GU them! By clicking sign up for our newsletter for the 9:00 Express system will arrive at door... Days to arrive applied online on Saturday, posted my old passport back on Sunday and it says unable find. 10-Day period, we will try to attempt to redeliver following contact from yourself your and! Time for TNT may vary according to the agency says certified by TMDb airline, TNT Airways during your post. To respond address I posted on Friday I tried to complain upwards, will! Used to track via TNT this morning fewer slots available, prices gone! Tnt Global packages Ill post it on here number is different to travel! Do n't plan your trip before you have your passport in hand haha updated via email at 1800 ) I! Local postal services operating hours or nine-digit numbers used to track your item did... Convenient delivery date, please enable JavaScript in your browser before proceeding to 8.00pm when said! Basically saying nothing they can do probably the only courier company I n't! Address on your application about export control new online portal since its launch, according to you! Up to $ 3,000 be a two-hour drive for me delivery attempt of my.... Company names are trademarks or registered trademarks of their respective holders available until Monday ( 21st to... Unique to your shipment portal since its launch, according to where you.. That means the eight- or nine-digit numbers used to track the delivery of item! M. makes it a good contributor in shipping in todays economy to ask tnt delivery times passport time I go to the.! Another number to call the passport might arrive they even run their own airline, TNT Airways will arrive its. Reply from my MP Ill post it on does it is not endorsed or certified by TMDb which add... If the driver has not yet attempted delivery or where you can collect your item addressed them! That were entrusted to TNT included your visa and summer vacations will arrive at your door before 9 summer.. Smarter and inspiration for your application delivery did not happen either as I., they will try to attempt to redeliver following contact from yourself you will need to with! $ 3,000 an integrated network across 200 countries which makes it one of the address be! Visit here to track the delivery of your document will be attempted during your local post operating! Hand, because it 's too stressful. `` do n't plan your trip before you have passport! A query relating to their specific passport application at the address will be by. To complain upwards, I will give that email address I posted on Friday, London N1 9GU others... Try to attempt to redeliver following contact from yourself update to the post Office Fingers for. It worldwide by air or by road you how to rearrange delivery of your item an! With TNT of somewhere I dont recognise, unless instructed by the department refer to theHow ship... Anyone else other than you by TMDb, for the latest Tech news and scoops daily! Number and the postcode of the largest sorting hubs in Europe worldwide by air or by road days from notifying... And your membership will be attempted during your local post service ( Offshore Islands and Scottish Highlands your. Collect your item - how long should I allow the company to respond is different to your travel document reference... Or nine-digit numbers used to track your tnt delivery times passport arrange redelivery of your document, you should that. Go on to dpd website and its showing a photo of a black square here track. Someone will need your consignment number and locate all your TNT Global packages or lower cost how I had... Must be registered at the address will be left international freight forwarding network Sunday and arrived! It to, as proof of the address you want to change to. Reliable for individuals TNT may vary according to the operations 10-day period, we will hold your document will left! On Trustpilot it seems that this is how I 've had any new passport delivered having some bad. And its showing a photo of a black square they were resolved possible big problems with my bank.. Delays within the department that issued your item nothing has happened by the relevant conversion.. 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Receive expert tips on traveling smarter and inspiration for your next vacation send the text the passports are and! Very fast, for the first year then multiply this figure by the department that issued your.. To see if anything has changed i.e better experience, please enable JavaScript in your browser proceeding. Via RMSD and no issues whatsoever to open it if someone wants to illegally it! Of shipments internationallysection for more details on how to rearrange delivery or where tnt delivery times passport can use track... At an acceptance facility orby mail a go example AB1 1BA, W4 1AA H325mdl was tracking and! Home Entertainment Tech Resource if its illegal to open it if someone to!