The cutting startsbut too soon, as it is cutting before it gets to the paper. But when I send it to the Cameo to be cut, it begins cutting on the clear part of the plastic mat (the part with the arrow) above the grid. I hope this works for you, Jenna. I was going mad, wasting paper because the Cameo wouldnt cut near the edges of the paper. Sometimes the memory needs to be cleared and then youre back on track. So why is I not getting through when I run it in the cameo? Any one else have this issue? Re-open the Finder Ugh!! If so, its very likely that you have some bad RAM (thats the memory sticks in your computer). 1. But, the Stamping Up in some of the other colours seem more fibrous and softer, and dont cut cleanly. LOL!! And if i proceed with the same project to cut other colors of the box (folding part) it starts to cut even lower and cutting mat is falling out from the back of the machine Though clicking the offset action button provides a starting point, you may fine tune the offset effect to any specified Offset Distance with the slider bar, or by typing in a specific measurement. Please HELP! I find this has temporarily solved the issue for me. I have tried everything and it doesnt seem to work. 2. However, Silhouette America should be including some basic tools to help users remove the cut-outs from the mat. Itll print one part of a letter correctly and then put the other part an inch away. I hope this helps. It is under your cut settings when you select what type of media you are using. Things will settle down, soon!! My question to you is: How do I take ONE butterfly from a single image that has four on it? Everybody likes to be the most shocking star. Great site! I hope Ive helped, or at the very least, given you hope. Press [Cmd]+[Shift]+G make sure the cursor mode you would like to use is selected. Nothing worked with settings, so I contacted Silhouette. HELP! Can't find what you're looking for? You can hover over a guideline and move it. AAHHH Please help :(( when i adjusted the settings, it cut straight through my mat and it scratched it. Help anyone? very upset and cannot find the reason. I cannot find my library. If your mouse does not have 2 buttons, then use a CTRL+click for a right click. I tried cutting my first phrase with the silhouette vinyl and for some reason some of the letters came up while it was cutting and also it cut the b in Believe all the way through so there was no way for you to pull the vinyl apart. I think the big black box that the blade is in moved when it fell but I havent the slightest clue what to do about it. I have a million and one projects Im trying to get done and now it wont even open. 6. Can you use the 1-800 number for Silhouette America? It is in the grove so tight that it wont come out to slide it over. When the cursor gets close to a shape, youll notice that it changes from the arrow to a hand with a pointing finger. Im so sad Please help. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() );