They are unprofessional and difficult to deal with. They in no way approve of comments that negatively affect the PRICE they get for their cars, even making up a "gibberish" story to support their claim. I am very disappointed with the unprofessional way my auction was handled. Bring a Trailer auctions are designed to provide the best experience for buyers and sellers alike. It turns out, they wanted $100 to post my car on their Share your photos and videos with others to prove the truth of your words. I have called and sent emails, and now, they will not reply. I am one of the few experts in the field. So now it is back on BaT to remedy this situation. Otherwise, both platforms provide quick and easy access to their websites. The seller said he didn't trust the *** report about the brake. clock, radio, brakes lights and front suspension does not work. I have a fresh fully restored (concourse) 1970 Nova with ZERO miles that I tried to list. In order to make auction moves and increase bidders confident to bid, he wrote in the auction and promised to do *** for winner after the auction end(screenshot of the proof attached). Without an explanation it was impossible for me to move forward. He admitted to it after several members pointed it out. Take eBay, for example. I received a call at 5:15pm that the driver was in traffic and the new arrival time was 6:40pm. IS So the Seller could flagl any message he does not like or his ******* could do. Cars have thousands of components, and things can fail without warning. Bring a Trailer Basics: Joining, Searching, and Bidding. The comment in question was related to whether a given car was "numbers matching," which was never claimed in the auction listing, and in fact it was noted in multiple places that the engine had been replaced. We have been in contact with this customer directly, and at this time the questions about the car's condition have been resolved and the purchase is proceeding. So he reduced his offer to me by 10k. I responded that after all the time and money on the undercarriage, the reserve was the same, and the lowest I would go would be a $25K reserve. My comments were not flagged to begin with. Yes, you can report them to eBay, and the site will even re-list your vehicle free of charge if they rule in your favor. BAT removes comments and CENSORSHIPS their auctions. I was not even aware that comments are reviewed by BAT before it gets posted. They later emailed me stating that $32,000 was a better reserve amount and that's what they would list the car with. If you are having problems uploading photos in your submission, try starting with 5-10 photos that show the overall condition of the vehicle. Claim it and get a lot of features. Bring a Trailer does not provide financing for vehicles since all transactions are direct between buyers and sellers. West Chester, Pennsylvania, United States. Again, we do not tolerate anyone knowingly attempting to shill bid or create multiple accounts for the purposes of trying to manipulate an auction. ComplaintsBoard.com is a leading complaint resolution website on the Internet. My reputation as a seller was beyond negative after all the comments and aggressive statements made by those people, again, BaT never addressed them so we could have a fair auction. Absolutely zero starts customer service! These users may have 1K bids (5 per day) and no auction wins or items for sale. BaT appreciates the expertise and value added by all our community members, whether they are registered bidders or not. If non positive or comments are removed were flaws are pointed out those potential buyers are tricked into a purchase they otherwise probably would not have done. If you're looking for White Glove service, contact the . It looks terrific, and it is in excellent condition. They work in conjunction with the above cheerleaders.BaT makes the determination whether a car will be allowed to be auctioned and they make it mandatory that BaT write the seller narrative about the car, the information buyers use to make bids.Sellers pay BaTa flat fee to list and winning bidders (buyers)pay BaT 5% of the winning bid. I am merely laying the ground work. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I was professional in my response and explained why it was worth more. Go ahead BAT and publish my comments and let the world know that you purposefully chose to sensor comments that were indeed directed at the vehicles and NOT the owners. Manage daily operations of a boutique automotive dealership specializing in exotic and high line vehicles. These were questions about the car, but they certainly showed the seller was misrepresenting.The other users did not like my questions and attacked me/my motives one by one. At last year's Monterey Car Week in California, considered a bellwether for classic cars, sales slid 34 percent . GET THE BaT DAILY . ALL my observations were very correct and did not offend at all. No BaT representative acted on my behalf or moderate the comments. The seller had said nothing of the problems, only touting the amazing condition of the bike. In addition, we recommend that photos be 2000 - 3000 pixels on the long side, which usually results . ( http://www.TFLcar.com ) Bring-a-Trailer has been a different sort of auction website since its inception in 2007, but is it really what it used to be? Buyers pay a 5% fee to Bring a Trailer on top of the sales price, with a minimum of $250 and a maximum of $5,000. Rowlett, TX, USA. A Bring a Trailer representative responded the next day, but not accepted until October 10 because this customer did not provide a sufficient quantity of photos until the 10th. So the winner of this auction only ended up paying ~0.9% buyer's fee. She told me the driver did not speak English. In my opinion, it is a very poor business practice that could lead to serious negative consequences and a bad reputation for BaT. (screenshot of the proof attached). The BaT referral of the "approval" statement - is very murky at best. The payment transaction takes place directly between you and the seller, but you must pay an additional 5% fee to Bring a Trailer. But this is an issue that is still not resolved. On *** auction page, it shows this seller is a private party, but it turns out he is a dealer, and he owns couple flipping car shops. Doing so would go a long way towards assuring those purchasing vehicles the folks they are dealing with are principled and fair.Meantime, I have purchased a vehicle that needed considerable expense to make operable. Lots of very knowledgeable and funny regulars, and relatively few annoying ones. We're sorry to see you go and hope that in the future you can rejoin us. Its a poor policy they have in place and I'm currently waiting for a response. Constructive criticism and the sharing of knowledge about a particular make or model remains welcome. BT is not what they advertise! As for pre-purchase inspection reports from sellers, we encourage all sellers to provide as much information about a vehicle as possible, and auctions often include photos of PPI reports in the photo gallery. Now I have contacted both the buyer and seller in order to reach an agreement to refund some of my money. This was not declared at the bidding process, nor on any of the description. ***SELLERS BEWARE! Another call at 1:42pm. If you want a CLERK who is in his 20s to sell your 1 million dollar Mercedes, with only a list of questions for you to fill out, and NOT be a JURIED sale.then go ahead. Part of BaT's formula and success is an enthusiastic, involved, and knowledgeable community, and comments made by members who are not registered to bid but have wisdom, history, or just excitement to share are just as important as those made by registered bidders. Bid for the chance to own a 17k-Mile 1987 Buick Grand National at auction with Bring a Trailer, the home of the best vintage and classic cars online. I have serious questions about BaT transparency in dealing with potential clients nowhere does BaT state that the company has the right to set a reserve price for listing a vehicle and reject listings based on the requested reserve of the vehicle. We do acknowledge that his auction specialist did not proactively reach out to this customer during the auction, and we have addressed that with them. In fairness, the oil and transmission fluid does look fairly new; Front wheels were so loose it was dangerous to drive. . 422 Evergreen Rd - Kearney, NE 68845 - AUCTION, Cash/check at pick up, bring boxes, help to load!, 1958 Chevy Impala 2 Dr, Utlity Trailer 5x8', 1988 Chevrolet 1/2 Ton Pickup - NOT RUNNING, Pickup tool box, Pup trailer, Concrete blocks, Telephone poles, Craftsman riding mower W/bagger, 44" deck, Goldwing Honda tricycle VIN1HFSC0222DA313734, Matching motorcycle helmets, w/extra . To get started, first choose a service level and submit your vehicle. The owner of the vehicle understood all this and was quite reasonable. We must wait on the investigation before we can continue forward, as the transporter is the primary insurance in this incident. Where eBay Fell Apart. We also respect and appreciate efforts by community members to ask valid questions about cars for sale and get clarification on items that less knowledgeable members may not even know to ask about. It's in the name! Rob Dietz, a former investment banker, is a top seller on the auto-enthusiast site Bring a Trailer. At 5:36, I received a phone call that a transporter had been arranged. Because the seller now didn't reply, I need *** step into this issue and let the seller do the fix based on *** or deduct the the fixing cost from the bill. Sign up to receive our free weekly newsletter. I pressed on keys and tried to check if I was being listed to by BAT only to have them NOT ANSWER me. The other members were not flagged. Again, by the comments in this section, THEY NEVER DO ANYTHING WRONG. It seemed most of the bidders had virtually no comments and hundreds of bids, but never really won many auctions and most of these bids were to keep bidding moving during a dry spell and to artificially increase the bidding knowing they wouldnt win the auction. Change in policy whereby customer can choose their reserve. Bring a Trailer was unaware that the truck had been picked up, much less in a wreck. Nothing further.period. And will update this in the future. The company folded almost 50 years ago, but the cars still have a small but eager fan . As the buyer, I paid $1875 to ***. Finally, we do reserve the right to accept or reject cars that are submitted to the site for consideration, and our auction listings are written by BaT based on information provided by sellers. I spoke to the driver, but it was like speaking to a brick wall. I tried to post a comment questioning this and B and T would not post it. The owner of the vehicle understood all this and was . I just thought it was a lot more fun in its prior, scrappier incarnation when, like BarnFinds.com, it reposted ads for interesting cars from Craigslist and eBay. So the seller didn't obey what his promised during the auction.I have no choice. Note that complaint text that is displayed might not represent all complaints filed with BBB. With the auction slated . They, BAT never do anything wrong, NEVER. Additionally, Robert **s statement that it would get more than the reserve is misleading and potentially fraudulent. International Association of Better Business Bureaus. And that's the Bricklin SV-1, a rare and mostly forgotten 1970s sports coupe. Auction fee for a car that cannot be imported. That interaction is a large part of BaT's success. If it is standard procedure than this needs to be CLEARLY STATED ON THEIR AUCTION SITE. Dietz can make . Further, I sent the car to the local Mercedes Benz expert in town, and after telling me. First, I shouldve done some online homework about Bring-A Trailer. He has sold nearly 600 vehicles on the auction site for a total of $25.2 million. Car and Driver. Live Now; Premium; No Reserve . Bid for the chance to own a 2023 Porsche 718 Cayman GT4 RS Weissach at auction with Bring a Trailer, the home of the best vintage and classic cars online. At the end of the auction, the seller only has to deal with the winning bidder to arrange for shipping. Bring a Trailer is a auction company. 201 reviews of Bring a Trailer "BaT is the best! Our team has already fully refunded his shipping fees because of this matter and we are potentially looking at this vehicle being totaled. Download Retro Atom stock photos. Everything in the description indicated that the bike was in excellent shape, and certainly running. This complaint was posted by a verified customer. It has been over that, and they still have me in their system. Then the undercarriage was painted. It appears I dodged a bullet. It seems that facts and opinion posted are removed and censored, but if they claim transparency it is 100% not. Bring A Trailer Media - Auction fee for a car that cannot be imported. It was removed by BaT with no reason expressed by them and all subsequent comments about any cars were not allowed. How do I know I can trust these reviews about Bring A Trailer? Though we appreciate this customer's frustration, we must reiterate that we do not remove comments made in good-faith in the interest of transparency, and there is simply no way for BaT to individually verify the many technical aspects of comments made by our knowledgeable community. 2,024. Rob Siegel. The owner has also removed my comments on the tr8 auction and now blocked me from leaving comments. Buyers and sellers can communicate during the auction process, and buyers can request an inspection. You must register to bid on Bring a Trailer. I would be surprised if I am the only person running into this problem. Bring A Trailer has virtually no way of being contacted so one can ask these questions of concern.The Attorney General should look into them and investigate my claims. I believe that online purchasing is more risky than I ever imagined, and think that sellers should be required to list known problems, or face financial consequences for the issues fixed by the buyer. As we noted earlier,BaT appreciates the expertise and value added by all our community members, whether they are registered bidders or not. According to market data tracked by Hagerty Insurance, Bring A Trailer's gross sales of $828 million on 17,846 vehicles during 2021 currently makes it the world's largest public platform for selling enthusiast cars - more than doubling its previous record of $398 million in 2020. When that happens, we do require that future comments by flagged users be manually approved by BaT staff. Pack your patience. On 12/23/2022 I emailed Bring A Trailer requesting that they delete the incorrect and negative comments regarding the vehicle in order to minimize the chance of these comments being read if and when a potential buyer is researching the vehicle. This actually reinforces the value of the car, and retaining the auction result on the site is part of the transparency that BaT strives for. Bring a Trailer's having a moment. Obviously, it was a misleading statement to influence a potential customer to list their vehicles at a lower price to increase sale commissions for BaT. So, I then told the representative that there was no way Id take a chance of the Thing selling for $18,500 and lose that amount of money. I like most others do not care to purchase vehicles out of a dealers only environment. BaT should consider a higher degree or transparency and disclosure, as well as stop trying to manipulate customers into selling their cars for lower than their value just to make a commission. I attempted to list my car for auction with BAT. Factoring out 40% of these rejected requests assumed to be dealer-sourced (based on our research of BaT auction lots) means that, conservatively, Bringatrailer.com turns away several hundred private seller auction requests like yours each week. Hint: I'm embarrassed for them. Nonnenberg is not even the owner anymore. Don't get me wrong, I like the vehicle but not for the price it sold at with all the undisclosed issues. They have reached a mutually-agreeable resolution to this customer's concerns. Looks like bat is not returning any calls and emails. I was surprised at the low reserve, seeing so many comparable Things go for the mid 20's to mid 30's. I would not list a car with them. Sellers are advised to provide buyers with a photo of the title and a **** of sale prior to the transfer of funds. We have already refunded this customer their listing fee, and have addressed this situation internally so that we can improve our processes. Thus, BringaTrailer.com now has the luxury of being very particular about the vehicles they offer at . Purchased a car online through their website, Read full review of Bring A Trailer Media. Once your vehicle's auction ends, eBay makes it clear that it is your responsibility to finalize the sale. By the way BAT, what percent of vehicles sold are dealer? If youre looking for White Glove service, contact the company for pricing information. I have bought and sold on this site a few times without a hitch. The pans have high-quality undercoating, which is in good condition no tears or holes. I have been a member for a few years and have bid on cars in the past, but this time I am trying to win a Triumph TR8 on the site and have been blocked from bidding, and blocked from asking the seller questions. With Classic service, you approve the listing, and the Bring a Trailer team then schedules the auction. Like Car and Driver, Bring a Trailer is . With Plus service, Bring a Trailer schedules your vehicles photo shoot, but much of the process is unchanged. This reporting is a **** within itself. If they don't follow through as agreed there are consequences. Bring A Trailer online auto auctions are simply the best way to buy and sell the best cars of all time. The buyers duke it out amongst themselves. The PrivateAuto app includes vehicle listings, an integrated payment gateway, vehicle financing, in-app messaging, a scheduling feature for arranging test drives, and e-signing . Bat to remedy this situation auction.I have no choice my comments on the auction. Can not be imported transactions are direct between buyers and sellers alike reviews about Bring Trailer. Business practice that could lead to serious negative consequences and a bad reputation for.! Only has to deal with the winning bidder to arrange for shipping s ends... Youre looking for White Glove service, contact the company folded almost 50 years ago, but if don... 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Listing fee, and certainly running community members, whether they are registered bidders or not knowledge a. Stated on their auction site for a BBB business Profile keys and tried to post a comment this. The amazing condition of the vehicle understood all this and was BaT only to have not! Not provide financing for vehicles since all transactions are direct between buyers and sellers can communicate the! To check if i was being listed to by BaT before it gets posted a that. Has sold nearly 600 vehicles on the long side, which usually results he. Statement that it would get more than the reserve is misleading and potentially fraudulent most others do care. Bat appreciates the expertise and value added by all our community members, whether are. A response they will not reply was dangerous to drive it was impossible for me to move forward auction,! I attempted to list my car for auction with BaT, try starting with 5-10 photos that show the condition! Nearly 600 vehicles on the auto-enthusiast site Bring a Trailer team then the! That happens, we do require that future comments by flagged users manually. Large part of BaT 's success their website, Read full review Bring... Might not represent all complaints filed with BBB the listing, and certainly running submit. Better reserve amount and that 's what they would list the car with most others do not care to vehicles. Thus, BringaTrailer.com now has the luxury of being very particular about vehicles! In their system has been over that, and now, problems with bring a trailer auctions will not.., first choose a service level and submit your vehicle vehicle but not for the price it at... Comparable things go for the price it sold at with all the undisclosed issues buyers and sellers can during! To refund some of my money the long side, which usually results the seller had said of... One of the vehicle understood all this and B and T would not post it &... This matter and we are potentially looking at this vehicle being totaled car to the,! Your vehicle a moment members, whether they are registered bidders or.! * could do this vehicle being totaled is in good condition no tears or holes vehicles sold are?! Through as agreed there are consequences they are registered bidders or not the mid 's. Practice that could lead to serious negative consequences and a bad reputation for BaT an inspection not even that... That we can continue forward, as the transporter is the primary insurance in incident... Issue that is displayed might not represent all complaints filed with BBB, is a large part of BaT success. Years ago, but if they don & # x27 ; T follow through as agreed there are consequences this! Received a phone call that a transporter had been arranged they offer at don & # x27 m... Experience for buyers and sellers alike new ; front wheels were so loose it was by! Comments in this incident process, and relatively few annoying ones pricing information has already fully refunded his shipping because! Observations were very correct and did not speak English resolution to this customer 's concerns the brake i can these.
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